+ IAG uses GenAI to decide whether to send tradies for 'make safe' repairs; Strandbags looks for ‘nice clean base’ in backend overhaul
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Monday August 18, 2025
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DFAT renews Datacom contact centre deal for $176m

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IAG uses GenAI to decide whether to send tradies for 'make safe' repairs
  Cloud  

IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

Builds model in Google Cloud.

By Eleanor Dickinson
 
Strandbags looks for ‘nice clean base’ in backend overhaul
  Software  

Strandbags looks for ‘nice clean base’ in backend overhaul

Podcast: With Strandbags group chief technology officer John Khoury

By Eleanor Dickinson
 
Accenture to buy Australian cyber security firm CyberCX
  Security  

Accenture to buy Australian cyber security firm CyberCX

Marks Accenture's largest ever cyber security acquisition.

By Staff Writer
 
State of MarTech
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State of MarTech

Content creation, data management & digital experience.

By Brad Howarth
 
 
 

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ATO trials multimodal AI models for auditing work-related expenses

Telstra sells 75 percent Versent stake to Infosys for $233m

Westpac turns to AIOps and event-driven automation

Coles Group to test agentic AI on staff leave booking

ATO considers AI coding assistance for 800 core developers
 
 
 

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