iTnews CIO Strategies Newsletter

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Thursday October 25, 2012

EDITOR'S NOTE

Good afternoon,

Two stories today about technology programs at NAB and the ANZ have compelled me to pen some thoughts on how to strike a balance between customer loyalty and the cost of supporting ageing systems.

I'm keen as always for feedback.

-- Brett Winterford

LATEST CIO STRATEGIES ARTICLES

	Flicking the switch on old systems By Brett Winterford \| Oct 25, 2012 Opinion: The art of losing customers to gain happier ones.
	NAB to standardise on Verifone By Brett Winterford \| Oct 25, 2012 Looks to save on support costs.
	Sara Lee serves up Windows Phone to workforce By Chris Jager \| Oct 25, 2012 Upgrades smartphone fleet to Nokia Lumia 800.
	Hydro Tasmania ready to modernise IT By Ry Crozier \| Oct 24, 2012 Business case passed.

	Data#3 deploys Windows 8 to staff By Chris Jager \| Oct 23, 2012 Surface tablets part of 1000-seat rollout.
	Ardent's reality check for SaaS adoption By Brett Winterford \| Oct 23, 2012 Cloud integration out of the box? It's a Dreamworld.
	ANZ to flick switch on NZ core banking platform By Liz Tay \| Oct 25, 2012 Systematics platform to go live this weekend.
	CenITex blasted over 'serious improper conduct' By Ry Crozier \| Oct 24, 2012 Investigation turns up 19 serious instances and allegations.
	BOQ eyes IT savings after $17.1m loss By Liz Tay \| Oct 18, 2012 Looks to software as a service to compete with larger rivals.

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