Explore iTnews’ Digital Nation series to learn how connectivity and digital transformation are helping Australian organisations in these tough economic times.
The world is changing and barriers to digitally-enabled ways of working are falling away. Underpinning this digital-first business world is connectivity. iTnews, the Australian news and analysis site for technology leaders and practitioners, is looking at how business and government are navigating this new reality.
For telcos, your call is more important than ever
Telstra, Optus and Vodafone know know they’re hard for customers to navigate. So they're betting on digital to make new connections.
Industrial giants are digitising touch and feel
Big miners and energy companies like AGL and Woodside have already automated heavy machinery. Now they want to replace the human touch with a “data-driven digital nerve system” that delivers "better than human awareness" of their key assets.
State governments prepare for constant change
State and territory governments know that digital can make them more efficient, but their efforts have been mixed and it's unclear if citizens care about the niceties of federation or just want a single services portal for all government services.
Consultants cross the ‘digital authenticity gap’
PwC, and EY are building digital skills, fast, because without they know their relevance will wane.
Councils aim to ‘make liveability easier’
From the City of Melbourne to smaller local councils, local government is finding that small digital projects can make a big difference to citizens, and operations.
Digital is no quick fix for the health system
Health operators know that digital technologies can make a big difference to patient care and to back-office admin, but changing long-established practices isn't easy or fast.
Waiting for the great leap forward in federal government
Federal government digital transformation efforts are patchy, a symptom of agencies' differing capabilities and mentality that government doesn't have to try hard to win customers.
The banker's new (digital) clothes
For Macquarie Bank, NAB, ANZ, HSBC and others, going digital to satisfy customers pitched them into unexpected competition ... for talent.
The ongoing education revolution
UNSW, Swinburne University, RMIT and educators at all levels are using digital technology to change experiences in the classroom, and turning to digital marketing to find the next generation of students.
For retailers, online convenience meets real-world experience
Coles and Woolworths know that digital lets traditional retailers create personal experiences, but born-online retailers are fighting back with tech and the human touch.
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