Digital transformation best practice for Australian businesses

Explore iTnews’ Digital Nation series to learn how connectivity and digital transformation are helping Australian organisations in these tough economic times.

The world is changing and barriers to digitally-enabled ways of working are falling away. Underpinning this digital-first business world is connectivity. iTnews, the Australian news and analysis site for technology leaders and practitioners, is looking at how business and government are navigating this new reality.

How federal government services are being reshaped by COVID-19

The pandemic has fundamentally shifted the priorities for federal government digital transformation.

By Staff Writer

How Australian councils found new data and use cases in the COVID era

Local governments combined connectivity and data in creative ways during the lockdown period.

By Staff Writer

How accurate data brought relief to bushfire-hit communities

The combination of data, digital enablement and connectivity is driving positive outcomes for state economies.

By Staff Writer
For telcos, your call is more important than ever

For telcos, your call is more important than ever

By Ry Crozier

Telstra, Optus and Vodafone know know they’re hard for customers to navigate. So they're betting on digital to make new connections.

Industrial giants are digitising touch and feel

Industrial giants are digitising touch and feel

By Ry Crozier

Big miners and energy companies like AGL and Woodside have already automated heavy machinery. Now they want to replace the human touch with a “data-driven digital nerve system” that delivers "better than human awareness" of their key assets.  

State governments prepare for constant change

State governments prepare for constant change

By Ry Crozier

State and territory governments know that digital can make them more efficient, but their efforts have been mixed and it's unclear if citizens care about the niceties of federation or just want a single services portal for all government services.

Consultants cross the ‘digital authenticity gap’

Consultants cross the ‘digital authenticity gap’

By Ry Crozier

PwC, and EY are building digital skills, fast, because without they know their relevance will wane.

Councils aim to ‘make liveability easier’

Councils aim to ‘make liveability easier’

By Ry Crozier

From the City of Melbourne to smaller local councils, local government is finding that small digital projects can make a big difference to citizens, and operations.

Digital is no quick fix for the health system

Digital is no quick fix for the health system

By Ry Crozier

Health operators know that digital technologies can make a big difference to patient care and to back-office admin, but changing long-established practices isn't easy or fast.

Waiting for the great leap forward in federal government

Waiting for the great leap forward in federal government

By Ry Crozier

Federal government digital transformation efforts are patchy, a symptom of agencies' differing capabilities and mentality that government doesn't have to try hard to win customers.

The banker's new (digital) clothes

The banker's new (digital) clothes

By Ry Crozier

For Macquarie Bank, NAB, ANZ, HSBC and others, going digital to satisfy customers pitched them into unexpected competition ... for talent.

The ongoing education revolution

The ongoing education revolution

By Ry Crozier

UNSW, Swinburne University, RMIT and educators at all levels are using digital technology to change experiences in the classroom, and turning to digital marketing to find the next generation of students.

For retailers, online convenience meets real-world experience

For retailers, online convenience meets real-world experience

By Ry Crozier

Coles and Woolworths know that digital lets traditional retailers create personal experiences, but born-online retailers are fighting back with tech and the human touch.

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