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Canberra eyes NSW govt shared services offshoring
State govt experience to inform federal reforms.
Jan 13 2016 12:31PM
Goodbye ServiceFirst: Fresh faces fill outsourced service centre
Majority of former staff opt for voluntary redundancy.
Dec 9 2015 3:33PM
Australian govt in outsourcing, shared services overhaul
Major public service upheaval on the cards in 2016.
Dec 2 2015 11:40AM
CenITex executives reshuffled as key deputies retire
Peter Bon, Michael Delaney to vacate their posts.
Nov 17 2015 6:31AM
CenITex posts first surplus in five years
Cost cutting pays off for embattled agency.
Oct 23 2015 6:42AM
ServiceFirst to shut down in six months
Shared services agency slimmed in lead-up to outsourcing.
Sep 29 2015 12:05PM
End of IT shared services experiment looms for SA govt
Centralised tech trickles to a halt.
Jul 30 2015 6:33AM
Inside CenITex's years of tumult
CEO determined to earn the hearts, minds and servers of Vic govt.
Jul 21 2015 6:47AM
Victoria cancels plans to outsource CenITex
Long-suffering agency finally exits policy limbo.
Jun 30 2015 2:56PM
Qld govt scraps decision to privatise CITEC
Reverses Newman position on state-run IT provider.
May 27 2015 5:59PM
Getting shared services right
A wary public service finally chalks up some wins.
Mar 20 2015 6:04AM
NSW ServiceFirst to outsource to Infosys, Unisys
Onshore/offshore split still to be nutted out.
Dec 17 2014 12:02PM
Can technology save the ABC & SBS from deep cuts?
Shared services, pay-per-view streaming on the table.
Nov 19 2014 3:10PM
Victorian Govt could sell off CenITex
All options on the table in new tender process.
Oct 23 2014 6:24AM
Winner takes all in revised CenITex outsourcing
Bidding to be re-opened to the full market.
Sep 23 2014 1:33PM
CenITex finances recover as agency prepares to shut down
Closure set for '18 to 24 months’.
Sep 19 2014 7:00AM
Executive reshuffle ahead of ServiceFirst outsourcing
Tenderers whittled down to shortlist.
Aug 12 2014 12:40PM
NSW Education commences state-wide corporate services review
Insists it is ‘not focused on outsourcing’.
Aug 12 2014 6:20AM
NSW agencies open ERP standards to vendors
Creating a level playing field for procurement.
Aug 7 2014 12:50PM
Tumult pushes Businesslink into the cloud
NDIS reform, FACS merger make flexibility crucial.
Jul 21 2014 12:07PM
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