customers

Customs to pilot new border clearance system

Customs to pilot new border clearance system

Automated, biometric future for travellers.
Jul 21 2014 1:20PM
How Qantas riled up the Kiwis during Rugby World Cup

How Qantas riled up the Kiwis during Rugby World Cup

And why it won't happen in 2015.
Nov 25 2013 10:57AM
Vodafone invests in social to combat customer churn

Vodafone invests in social to combat customer churn

Seeks an 'omnichannel' view of customers.
Nov 19 2013 12:42PM
iiNet pulls in 12,000 NBN fibre customers

iiNet pulls in 12,000 NBN fibre customers

Surpasses 20,000 total connections on new network.
Aug 21 2013 10:45AM
Kogan sues ispONE

Kogan sues ispONE

Telco partner in legal firing line.
Apr 9 2013 4:34PM
iiNet adds 2600 NBN fibre customers

iiNet adds 2600 NBN fibre customers

In just over three months.
Mar 19 2013 11:07AM
Dropbox overhaul aims to attract enterprise users

Dropbox overhaul aims to attract enterprise users

Role-based access, dashboards introduced.
Feb 13 2013 12:45PM
Westpac customers still waiting for mobile banking upgrade

Westpac customers still waiting for mobile banking upgrade

More job cuts flagged.
Nov 5 2012 1:50PM
Internode makes play for disgruntled Adam customers

Internode makes play for disgruntled Adam customers

As 'only true remaining South Australian ISP' is sold.
Oct 24 2012 8:00PM
HP Australia hit by ACCC legal case

HP Australia hit by ACCC legal case

Warranty and guarantee obligations questioned.
Oct 16 2012 2:40PM
Emergency maintenance downs SugarCRM cloud

Emergency maintenance downs SugarCRM cloud

No notice given.
Oct 12 2012 5:20AM
Misled TPG unlimited customers granted free exit

Misled TPG unlimited customers granted free exit

Can terminate contract without penalty.
Jul 24 2012 11:58AM
Telco strategy shifts to the customer

Telco strategy shifts to the customer

Comment: Better customer service a win for consumers and telcos.
Dec 9 2011 1:19PM
Can consumers be expected to understand mobile pricing?

Can consumers be expected to understand mobile pricing?

Comment: Fixed-line and mobile arguments are rife with inconsistencies.
Jul 28 2011 2:25PM
Melbourne IT gives up on SMB cloud

Melbourne IT gives up on SMB cloud

Not worth the investment.
Jun 2 2011 6:50AM
NBN Co to trial direct calls to ISPs' customers

NBN Co to trial direct calls to ISPs' customers

Technician call-out confirmations to come direct.
May 11 2011 6:07AM
Alcatel eyes LTE customers for lightRadio

Alcatel eyes LTE customers for lightRadio

No Australian trials planned yet.
Feb 11 2011 2:21PM
NBN Co upgrades Tassie customers to 40 Mbps uplink

NBN Co upgrades Tassie customers to 40 Mbps uplink

Speed boost for wholesale product.
Jan 27 2011 5:20PM
Google refreshes Exchange migration tools

Google refreshes Exchange migration tools

To ease transition to cloud collaboration.
Dec 23 2010 7:44AM
iiNet challenges ex-AAPT 24x7 customers to leave

iiNet challenges ex-AAPT 24x7 customers to leave

And pay the early exit fees.
Dec 17 2010 8:11AM

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