+ NGM Group plots next steps for better agent experience; Yum's Taco Bell shows off AI tool; and more
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DAILY NEWSLETTER

Friday March 7, 2025
EARLY EDITION
  Financial Services  

CBA technology teams facing cuts

Finance union says up to 164 roles may be impacted.

By Ry Crozier

 

Latest News


Case study: NGM Group plots next steps for better agent experience
  Emerging Tech  

Case study: NGM Group plots next steps for better agent experience

Looks at 'copilots' and other AI-based tools.

By Kate Weber

 
P&N Group takes "conservative" AI approach for its customer and staff experience
  Emerging Tech  

P&N Group takes "conservative" AI approach for its customer and staff experience

Has a "crawl, walk and run" mindset.

By Kate Weber

 
Yum's Taco Bell shows off AI tool for fast food managers
  Software  

Yum's Taco Bell shows off AI tool for fast food managers

As a skit at investor presentation, causing confusion.

By Staff Writer

 
Cyber Security Roadshow: Digital As Usual 2025
  Leadership  

Cyber Security Roadshow: Digital As Usual 2025

Breakfast events in Sydney, Melbourne and Brisbane.

By Kate Weber

 
Cloud transformation is complicating security compliance – for the better
  Partner Content  

Cloud transformation is complicating security compliance – for the better

Executives should use compliance mandates as a trigger for change

By Staff Writer

 
 
 
 
 
 

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Cybersecurity in healthcare: practical actions to minimise exposure to cyber threats
  Partner Content  

Cybersecurity in healthcare: practical actions to minimise exposure to cyber threats

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Optus: Enabling employees to work from anywhere
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Optus: Enabling employees to work from anywhere

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Resilience through AI: NVIDIA GTC 2025 to tackle the big issues facing us

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A blueprint for data protection in an increasingly challenging cyber landscape

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AI Supercharged: How Search is Powering the Future

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