EDITOR'S NOTE

Good afternoon,

As I type, Hotkey should be providing an update to its franchisee community on the status of email outages that continue to take their toll on customers.

Although some of the franchisees we spoke to had found some workarounds, others were waiting on further guidance from Hotkey as the situation nears its 11th day.

Patience in some customer segments is certainly thin - those who've been frequenting the Whirlpool thread will note that some customers are now amusing themselves by changing the lyrics of well-known songs to Hotkey odes...

-- Ry Crozier

TODAY ON ITNEWS

By Ry Crozier | February 12, 2009

Franchisees of the Primus-owned ISP Hotkey will receive a teleconference update on continuing email outages this afternoon as some customers enter their tenth day without email access.

By Staff writers | February 12, 2009

Ericsson will demonstrate HSPA multi-carrier technology at Mobile World Congress next week that ramps up peak downlink rates to 42Mbps, double Telstra's 21Mbps Next G upgrade.

By Esteban Israel | February 12, 2009

Cuba launched its own variant of the Linux computer operating system this week in the latest front of the communist island's battle against what it views as U.S. hegemony.

By Shaun Nichols | February 12, 2009

Microsoft has ended the availability of the Windows 7 beta download.

By Staff writers | February 12, 2009

Kyle McManus has returned to the Interwoven fold and will once again assume the role of managing director for Australia and New Zealand.

By Iain Thomson | February 12, 2009

Nasa has confirmed that a Russian and US satellite have collided in space.

By Shaun Nichols | February 12, 2009

Research In Motion (RIM) has issued a security patch for software used with its Blackberry smartphone.

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