| Monday, 16th October 2006 |  |
This morning, Gartner is calling on businesses to develop stringent policies on remote access for workers to avoid escalating IT costs over the remainder of the decade.
Following its acquisition of Colloquis, a producer of language-recognising support programs, Microsoft is creating a computer-based interactive customer service tool dubbed Windows Live Service Agent.
British Telecom (BT) is claiming a world first with the implementation of a fully automated 'spam buster' system that can track down professional spammers and botnets on its broadband network.
The European Commission is to create the Open Source Observatory and Repository (OSOR) - a portal for European public sector bodies to store and share open source application code and exchange open source knowledge.
Web caches used by search engines and ISPs are harbouring malicious code thought to have been long-removed, according to a new security report.
Can robots replace real customer service staff? Are remote workers a profit or cost centre? Mail your comments.
editor@itnews.com.au
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Atomic MPC
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