Qantas facing 'significant' data theft after cyber attack

By Eleanor Dickinson

Third-party platform contained 6 million customer service records.

Qantas is dealing with a potentially large-scale theft of customer data following a cyber breach at one of its contact centres.

According to the airline, a cyber criminal targeted a call centre and gained access to a "third-party servicing platform" containing 6 million customer service records.

Qantas said that while the breach has been contained, a “significant” amount of data is believed to have been stolen, including some customers’ names, email addresses, phone numbers, birth dates and frequent flyer numbers.

However, the airline reiterated...

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