Telstra mobile services go down in NSW, ACT

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Telstra mobile services go down in NSW, ACT

All customers affected.

Telstra users in the ACT and NSW were unable to access mobile, voice and data services this morning after the telco suffered a network outage.

The outage affected all Telstra customers in the territory and state respectively for 16 minutes from 11:25am, the telco said.

“The outage occurred when some of our mobile network controllers in Sydney lost service,” a spokesperson said.

“We are investigating the root cause of the issue."

It did not clarify how many exchanges or customers were affected.

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