Poor iPhone 3G service spat develops

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Poor iPhone 3G service spat develops

AT&T and Apple can't work out who is to blame for a problem that cuts off 3G iPhone users mid-conversation.

Complaints about the phone's 3G reception have flooded blogs and Apple and AT&T switchboards, with the message that 3G iPhone users are having trouble connecting, and staying connected, to the networks in their areas.

While the nice-looking communication toy can switch between 3G and EDGE networks when the device is sitting still, punters are losing reception if they take the mobile aspect of mobile communications too literally.

Apparently, the problem only applies to iPhones on AT&T's network and not any of its other 3G products.

Apple has dealt with the problem in the way it usually does. It has ignored it. And done its best to keep complaints off of its web site. It refers all inquiries to AT&T. AT&T on the other hand looks at its network and says it is all working fine and it must be an Apple problem.

Mark Siegel, a spokesman for AT&T said that while he was not denying that punters were having problems they could be dealt with on a case-by-case basis.

It does not also seem to be about network coverage as 3G users in the UK and Australia, are reporting the same problems.

Another quirk, according to AP is that users who have exchanged their iPhone 3Gs for new units report stronger reception with the new phones. However this does not always work all the time.
theinquirer.net (c) 2010 Incisive Media
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