Watchfire and Bentley College in Waltham, Mass. revealed the results of the survey today. Researchers from Bentley and Watchfire collaborated to hold higher education accountable to the same level of privacy protection as organizations in the private sector.
As colleges and universities continue to suffer data breaches due to lax security or other problems, an increasing amount of personal information is compromised. In addition to student and applicant information housed by school databases, many institutions use the internet to process e-commerce transactions for items ranging from athletic tickets to online alumni donations.
"The survey results suggest that online privacy is currently not a strategic priority for higher education, and it should be, especially as higher education embraces e-commerce," said Mary J. Culnan, Bentley Slade professor of management and information technology, who conducted the research with Thomas J. Carlin, a Bentley MBA candidate. "Good privacy notices, backed up by an effective governance process, have been shown to help build trust by reducing the risk of disclosing personal information online."