Aussie customers escape Office 365 outage

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Aussie customers escape Office 365 outage

Users spurn "Office 364" availability in first setback for the cloud suite.

Australian users of Microsoft's public cloud suite were unaffected by an outage at one of the giant's North American data centres overnight, according to local customers.

The outage, which began at 11.30am US Pacific time (2.30am AEST) affected some instances of the company's Office 365, Dynamic CRM and the consumer SkyDrive cloud storage offerings.

The official Office 365 Twitter account acknowledged the issue, which appeared to also affect the health dashboard used to notify users of potential outages or service disruptions.

Microsoft's global foundation services general manager Steven Gerri confirmed to ZDNet US that the issue was confined to one of the giant's North American data centres.

A local spokesperson provided the same response when asked for clarification.

Local customers of the service contacted by iTnews reported no issues with the service overnight or this morning.

Microsoft has signed on several key Australian businesses to the cloud service since launching locally in June, including Curtin University in Western Australia, Fortescue Metals and SBS.

Other, high-profile customers including Coca-Cola Amatil had also contemplated a switch to the service from Microsoft's current Business Productivity Online Suite to the more comprehensive service.

Though resold locally by Telstra as well as Microsoft, the local instance remains hosted out of a Singapore data centre.

The hours-long outage follows several high-profile disruptions to public cloud services. A major power outage knocked out Microsoft and Amazon Web Services data centres in Dublin, used to service most of the European continent for the respective providers.

The outage, which lasted up to nine hours for some services, forced Amazon to provide 10 days' credit, equal to 100 percent of usage on affected services, to customers.

Days earlier there was a shorter outage to services in Amazon's US-EAST availability zone - its second for the year - which took down several popular web services.

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