ASX suffers database response issue

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ASX suffers database response issue

Pages sporadically offline.

The Australian Stock Exchange has been experiencing issues with certain pages on its website over the past two days, intermittently pulling them offline.

Last night and this morning the ASX website gave “Server 500” errors to users attempting to access certain pages, including company profiles and announcements. 

The ASX told iTnews the issue was to do with “database response” on the website which was “intermittently interrupting the display of certain pages.”

A spokesperson confirmed the issue, first detected this morning, was confined to the ASX website and did not affect market announcements and data being published. 

“Our technicians are currently working to fix it. ASX apologises for the interruption,” the spokesperson said.

This latest issue is the second time in two months the ASX has experienced difficulty with its website.

The site suffered a technical glitch on April 30 which made it inaccessible at the morning’s market open. The website was offline for several hours from 8:20am while the ASX worked to resolve the issue. 

The market announcement platform was similarly not affected in the April website outage, despite not being accessible through the website. Market information was provided to participants through third parties. 

Update 1:32pm: The ASX confirmed the issue has been resolved, and was caused by a "faulty networking device". 

"There should be no further interruption to access and display," a spokesperson said. 

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