Alphawest deploys Cisco’s TelePresence Solution for Optus

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Alphawest deploys Cisco’s TelePresence Solution for Optus

Optus' ICT services subsidiary, Alphawest, has deployed a multipoint Cisco TelePresence solution to help the telecommunications service provider improve collaboration and reduce travel costs.

Optus is one of the first customers in Australia to deploy a multipoint Cisco TelePresence solution, with systems in two locations – one in Sydney and another in Melbourne. Alphawest will also implement the Cisco TelePresence System 500 for the telco, said Ian Smith, Alphawest’s general manager, Technology Solutions,.

Smith told CRN Alphawest was required to become a Cisco Authorised Technology Provider (ATP) in order to deploy the Cisco TelePresence System for Optus. "The accreditation will help Alphawest sell, design, install and support the ATP program-specific technology and products, including Cisco TelePresence,” he said.

Cisco TelePresence creates an "in-person" meeting experience over a converged network. It delivers real-time face-to-face interactions between people and places, using advanced visual, audio and collaboration technologies, claimed Smith.

John Simon, managing director, Optus Business said these technologies transmit life-size, high-definition images and spatial discrete audio, which gives users the ability to discern facial expressions for business discussions and negotiations across the ‘virtual table’.

“The Cisco TelePresence implementation provides Optus with a multitude of benefits for our business, our staff, and our customers. Already, we have experienced a significant reduction in travel for the Optus senior leadership team since deploying the solution,” said Simon.

The multipoint TelePresence System 3000 gives Optus employees the ability to employ up to 48 systems in different locations. A three-screen Cisco TelePresence System 3000 unit for six participants on one side of the virtual table has been implemented at the Optus Macquarie Park campus in Sydney and in Optus’ Melbourne office, he said.

According to Les Williamson, vice president of Cisco Australia and New Zealand, the Cisco TelePresence System 1000 single screen, for two participants, has been deployed at the Sydney offices of Alphawest, Optus’ ICT services subsidiary, and a Cisco Gold Certified Partner.

“The deployment of Cisco TelePresence follows the rollout last year at Optus’ new Macquarie Park head offices of an end-to-end Cisco Unified Communications solution, one of the largest in Australia, which included 7,500 Cisco Internet Protocol (IP) Phones. The Cisco TelePresence System at Optus uses the same network the phone network uses, dramatically increasing ease of use and reducing the need for labour-intensive management and operation,” he said.

Networking technologies, like the ones that use video - such as Cisco TelePresence - play a critical role as it becomes more collaborative and productive, said Williamson.
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