iTnews
  • Home
  • News
  • Technology
  • Security

Government loses customer details

By Iain Thomson
Nov 6 2007 2:28PM
Follow google news

Around 15,000 Standard Life customers have been warned that they could face ID theft after a courier's blunder exposed their banking and pension details.

Government loses customer details
The UK's HM Revenue and Customs(HMRC) hired a courier to carry the data, which pertains to people who had opted out of state pensions, but two discs were misplaced.

The incident happened five weeks ago, and HMRC has only just warned that the individuals could be at risk.

"We very much regret the loss of some customer information, which went missing after it had been collected from us by our external courier, but before it had been delivered," said HMRC in a statement.

"We take the security of customer information very seriously and have notified the financial institutions concerned.

"We have also put in place precautionary measures to check our customer records for any fraudulent activity, and are taking steps to minimise the risks of a similar incident happening in the future."

For security reasons HMRC has refused to say whether the disk was encrypted.

"Standard Life immediately took all necessary security steps to protect those customers affected," said Yvonne Savage, PR manager for Standard Life Assurance Ltd.

"This included working with HMRC to contact customers to advise them of what had happened and suggest what additional security measures they should take to protect themselves.

"All customers who could potentially be affected will, by now, have received a letter from HMRC."

HMRC's data security record is not good at the moment. Last month it admitted losing a laptop containing sensitive banking customer data from the boot of a car.

Add iTnews as your trusted source

Add iTnews As Your Trusted Source Add iTnews As Your Trusted Source
Got a news tip for our journalists? Share it with us anonymously here.
Copyright ©v3.co.uk
Tags:
customerdetailsgovernmentlifelosessecuritystandarduk

Related Articles

  • Anthropic pulls Mythos-class models globally Anthropic pulls Mythos-class models globally
  • AudiA6 crypto launderers arrested, network taken down by police AudiA6 crypto launderers arrested, network taken down by police
  • US charges suspected Russian hacker with facilitating cyber campaign US charges suspected Russian hacker with facilitating cyber campaign
  • Gov looks for upstream threat blocking by telcos, cloud operators Gov looks for upstream threat blocking by telcos, cloud operators
Join our WhatsApp Channel

Partner Content

Take control of your connectivity with Telstra’s Adaptive Networks Centre
Partner Content Take control of your connectivity with Telstra’s Adaptive Networks Centre
AI is delivering business value today
Partner Content AI is delivering business value today
Why resilient communications are becoming critical infrastructure for modern enterprise IT
Promoted Content Why resilient communications are becoming critical infrastructure for modern enterprise IT
Intelligence × Trust: the equation that will decide Australia's AI winners
Promoted Content Intelligence × Trust: the equation that will decide Australia's AI winners

Sponsored Whitepapers

Are Australian organisations as cyber-ready as they think?
Are Australian organisations as cyber-ready as they think?
Are New Zealand organisations as cyber-ready as they think?
Are New Zealand organisations as cyber-ready as they think?
From visibility to execution:  Fixing the SaaS management gap
From visibility to execution: Fixing the SaaS management gap
When cyber risk has no clear owner: A practical guide for senior Australian business leaders
When cyber risk has no clear owner: A practical guide for senior Australian business leaders
Agile in the AI Era: why projects still fail
Agile in the AI Era: why projects still fail

Events

  • iTnews State of Security Breakfast iTnews State of Security Breakfast
  • iTnews State of Data & AI Breakfast iTnews State of Data & AI Breakfast
  • Forrester's AI Forum Sydney Forrester's AI Forum Sydney
  • The 2026 iAwards The 2026 iAwards
  • Security Exhibition & Conference Security Exhibition & Conference
Share on Facebook Share on LinkedIn Share on Whatsapp Email A Friend

Most Read Articles

Services Australia describes fraud, debt-related machine learning use cases

Services Australia describes fraud, debt-related machine learning use cases

Anthropic releases Mythos-class model for public use

Anthropic releases Mythos-class model for public use

Apple bumps up security in fresh operating system releases

Apple bumps up security in fresh operating system releases

Anthropic opens Claude Mythos Preview AI program to Australia

Anthropic opens Claude Mythos Preview AI program to Australia

techpartner.news logo
Sydney-based AI-cloud waste startup raises $3m
Sydney-based AI-cloud waste startup raises $3m
Brennan uses NiCE to modernise its contact centre
Brennan uses NiCE to modernise its contact centre
Impact Awards: Tecala slashes customer response times for fintech IQumulate
Impact Awards: Tecala slashes customer response times for fintech IQumulate
Interactive introduces private cloud platform
Interactive introduces private cloud platform
Digital61 expands cybersecurity portfolio
Digital61 expands cybersecurity portfolio
All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.