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Salesforce.com goes down

By Liam Tung
Jan 14 2011 6:22AM
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Says it's resolved.

Cloud CRM giant Salesforce.com on Wednesday experienced the wrath of irate customers on Twitter as the company worked to resolve a "disruption issue" on its cs0 instance.

Salesforce.com goes down

"Please check the status of Trust frequently for updates regarding this issue," it advised customers at 2:21am Pacific Standard Time (USA, Canada).

That outage apparently did not last that long, with the company issuing a statement that it had resolved the issue 14 minutes later, making it a 28 minute disruption.

However, according to its status page, it suffered two previous outages on its N7 instance and CS3 instance on Tuesday.

Still, some users on Twitter vented their frustration at the company for causing them to lose productivity.

The event however had an upside for some. One user - thanks to the discovery of the hashtag "#salesforce.com" - proclaimed the incident a work-related social-networking success, since it uncovered relevant people to follow.

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