Optus Evolves to managed videoconferencing

Optus has expanded the range of managed services available on its Evolve IP MPLS network to include videoconferencing.

The Evolve Video service was launched internally a month ago and counted mid-market finance and government agencies among its first customers.

It enables customers to connect to parties outside their organisation no matter what videoconferencing system each used and without the need to buy bridging or gateway equipment, according to Optus director of fixed products, marketing and strategy Scott Mason.

The service also comes with add-ons such as a concierge that could help customers set up a videoconference and offer support desk services while a conference was in progress.

Customers access the service via a web portal. They can use the portal to store the IP addresses or phone numbers of individuals and organisations they frequently connected with.

"The bridging [between the different users] happens within our video exchange," Mason said.

"We've got the gateways and monitoring equipment that sits inside that exchange and connects through to the other end."

The service was targeted at mid-market firms and above - typically firms with between 200 and 2000 or more staff.

It is available as a bundle that includes the Evolve Video service and Evolve VPN service, which is a necessary component of the offering.

Optus is yet to provide any pricing details.