Tag: telcos

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Telco strategy shifts to the customer 
Telco/ISP
Telco strategy shifts to the customer
By David Kennedy | Dec 9, 2011 | Comment Now 
Comment: Better customer service a win for consumers and telcos.
 
ACMA braces for rise in telco complaints 
Telco/ISP
ACMA braces for rise in telco complaints
By James Hutchinson | Oct 11, 2011 | Comment Now 
Things likely to get worse before they get better.
 
Opinion: Telcos talk nonsense on customer service 
Telco/ISP
Opinion: Telcos talk nonsense on customer service
By David Havyatt | Apr 29, 2011 | 11 Comments 
Customer service won't improve until telcos acknowledge the problem.
 
NZ telcos converge on quake-hit Canterbury 
Telco/ISP
NZ telcos converge on quake-hit Canterbury
By Ry Crozier | Feb 22, 2011 | Comment Now 
New earthquake strikes region.
 
Alcatel eyes LTE customers for lightRadio 
Hardware
Alcatel eyes LTE customers for lightRadio
By Ry Crozier | Feb 11, 2011 | Comment Now 
No Australian trials planned yet.
 
EFF: Telcos over-disclose private data to FBI 
Security
EFF: Telcos over-disclose private data to FBI
By Ry Crozier | Feb 1, 2011 | 1 Comment 
Investigation violations.
 
Analysis: Symantec tars ISPs with bad security brush 
Security
Analysis: Symantec tars ISPs with bad security brush
By Ry Crozier | Oct 11, 2010 | 7 Comments 
Is the communications sector as unprepared for attack as antivirus vendor claims?
 
ACMA blasts telcos over complaint responses 
Telco/ISP
ACMA blasts telcos over complaint responses
By Ry Crozier | Sep 27, 2010 | 1 Comment 
Telcos argue that there is no case for more regulation.
 
NBN3 Wireless plan needs 4G spectrum fast-track 
Telco/ISP
NBN3 Wireless plan needs 4G spectrum fast-track
By Ry Crozier | Sep 1, 2010 | 19 Comments 
Dark fibre and wireless coalition issues new proposal.
 
Mobile telcos: Get creative with broadband prices 
Telco/ISP
Mobile telcos: Get creative with broadband prices
By Ry Crozier | Aug 30, 2010 | 3 Comments 
But upgrade your billing systems first.
 
Greens object to underbaked network interception bill 
Security
Greens object to underbaked network interception bill
By Brett Winterford | Nov 17, 2009 | 2 Comments 
Ludlam argues that there is still no clarity for network operators.
 
Skype COO blasts EU telcos 
Telco/ISP
Skype COO blasts EU telcos
By Sylvie Barak | Mar 4, 2009 | Comment Now 
Skype COO Scott Durchslag has blasted European telcos for trying to block his company's path and delivered a "call to action" to form what he described as "win-win" partnerships...
 
Senator Conroy blasts telcos over complaint levels 
Telco/ISP
Senator Conroy blasts telcos over complaint levels
Nov 21, 2008 | Comment Now 
Communications minister Stephen Conroy has given telcos a blunt warning to either 'lift their game' in responding to customer complaints or face government intervention to make ...
 
Telcos failing to develop IP strategy 
Telco/ISP
Telcos failing to develop IP strategy
Jun 3, 2008 | Comment Now 
The continuing rise of IP-based services is one of the biggest concerns for global telecoms executives, according to research by VoIP provider Jajah..
 
Telcos boost wired network capacities 
Telco/ISP
Telcos boost wired network capacities
By Robert Jaques | Apr 15, 2008 | Comment Now 
Global telecoms service providers snapped up more than US$36 billion of equipment to enhance wireline networks in 2007, according to recently published reports..
 
Telstra cops complaints from four rival telcos 
Telco/ISP
Telstra cops complaints from four rival telcos
By Lilia Guan | Feb 1, 2008 | Comment Now 
The Australian Competition and Consumer Commission (ACCC) has received notification of five telecommunications access disputes under Part XIC of the Trade Practices Act 1974.
 
Telcos drive US$5.4bn Asian outsourcing market 
Telco/ISP
Telcos drive US$5.4bn Asian outsourcing market
By Simon Burns | Jul 24, 2007 | Comment Now 
Companies in Asia-Pacific signed more than US$5.4bn worth of business process outsourcing deals in the first half of the year, according to a recent survey.
 
European telcos under fire again 
Telco/ISP
European telcos under fire again
By Andrew Charlesworth | Jul 16, 2007 | Comment Now 
Commission calls on national regulators to improve competition.
 
IP convergence creates security headaches for telcos 
Telco/ISP
IP convergence creates security headaches for telcos
By Matt Chapman | Apr 30, 2007 | Comment Now 
Centre for the Protection of National Infrastructure warns of dangers.
 
Telcos failing to capitalise on Web 2.0 
Telco/ISP
Telcos failing to capitalise on Web 2.0
Mar 9, 2007 | Comment Now 
Users want to generate content on the move.
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