Tag: support

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Google is growing up 
Software
Google is growing up
By Sam Gentle | Nov 16, 2011 | Comment Now 
Opinion: Why Google finally understands the enterprise.
 
McDonald's shifts restaurant IT support from IBM 
Hardware
McDonald's shifts restaurant IT support from IBM
By Ry Crozier | Nov 15, 2011 | Comment Now 
Did relationship sour?
 
Rackspace offers support for in-house cloud stack  
Networking
Rackspace offers support for in-house cloud stack
By Brett Winterford | Nov 9, 2011 | Comment Now 
'Private Edition' brings Rackspace support into customer data centres.
 
Google extends SLA for App Engine platform 
Software
Google extends SLA for App Engine platform
By Liz Tay | Nov 8, 2011 | Comment Now 
Exits preview mode after 3.5 years.
 
WA Main Roads expands IT outsourcing scope 
Strategy
WA Main Roads expands IT outsourcing scope
By Ry Crozier | Oct 26, 2011 | Comment Now 
Brings traffic light systems and IT transformation under outsourcer's remit.
 
Exclusive: Vodafone plans cross-platform support 
Telco/ISP
Exclusive: Vodafone plans cross-platform support
By James Hutchinson | Oct 26, 2011 | Comment Now 
Aims to mend customer service.
 
Ubuntu server version tweaked for ARM support 
Software
Ubuntu server version tweaked for ARM support
Aug 22, 2011 | Comment Now 
Changes to open source operating system.
 
Woolworths slims service desk footprint 
Strategy
Woolworths slims service desk footprint
By Ry Crozier | Jul 19, 2011 | Comment Now 
Consolidates customer support.
 
1000 days left for Windows XP support 
Software
1000 days left for Windows XP support
By Liam Tung | Jul 13, 2011 | Comment Now 
Windows XP nears 50 percent market share
 
Google Apps drops support for older browsers 
Software
Google Apps drops support for older browsers
By Jennifer Scott | Jun 6, 2011 | 1 Comment 
Business customers must use the latest browsers.
 
Apple 'refusing support' for Mac malware clean-up 
Security
Apple 'refusing support' for Mac malware clean-up
By Stewart Mitchell | May 20, 2011 | 1 Comment 
Accused of washing hands of fake antivirus problem.
 
How the Microsoft/LogMeIn support scam works 
Security
How the Microsoft/LogMeIn support scam works
By Brett Winterford | May 18, 2011 | 20 Comments 
Comment: Don't fall for dodgy 'support' calls.
 
Researchers create automated tool for multicore support 
Software
Researchers create automated tool for multicore support
By Nicole Kobie | Apr 4, 2011 | Comment Now 
Meta-functions moved to extra cores to help boost speeds
 
IBM wins lead on NBN Co business systems 
Telco/ISP
IBM wins lead on NBN Co business systems
By Ry Crozier | Mar 29, 2011 | Comment Now 
Three-year integration project.
 
Google adds downtime support for Exchange 2010 
Software
Google adds downtime support for Exchange 2010
By Liam Tung | Feb 24, 2011 | Comment Now 
Makes much of uptime.
 
Internode impresses with crafty Oracle support fix 
Strategy
Internode impresses with crafty Oracle support fix
By Brett Winterford | Feb 8, 2011 | 3 Comments 
Cuts vital minutes from customer support calls.
 
HP to offer refund for PCs with flawed Intel chip 
Hardware
HP to offer refund for PCs with flawed Intel chip
Feb 3, 2011 | Comment Now 
Dell also details which models are affected.
 
Cost of IT support to rise: Deloitte 
Software
Cost of IT support to rise: Deloitte
By Liz Tay | Jan 27, 2011 | Comment Now 
Lucrative market keeps tablet, smartphone makers from standardising.
 
Red Hat plans expansion for Brisbane office 
Strategy
Red Hat plans expansion for Brisbane office
By Angus Kidman | Jan 24, 2011 | Comment Now 
Reveals some international customers prefer Aussie support.
 
Web triggers AMEX Sydney support closure 
Finance
Web triggers AMEX Sydney support closure
By Liam Tung | Jan 20, 2011 | Comment Now 
Roles to go to Japan.
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