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Twitter no solution for customer service 
Strategy
Twitter no solution for customer service
By Joshua Gliddon | Feb 22, 2013 | Comment Now 
Social media akin to airing dirty laundry in public.
 
Gmail suffers hour-long outage 
Software
Gmail suffers hour-long outage
By Liam Tung | Apr 18, 2012 | Comment Now 
Hits up to seven million users.
 
Twitter founder leaves for Obvious reason 
Software
Twitter founder leaves for Obvious reason
By Liam Tung | Jun 29, 2011 | Comment Now 
Back to the future.
 
Twitter axes third-party ads 
Software
Twitter axes third-party ads
By Shaun Nichols | May 25, 2010 | Comment Now 
Advertisers no longer allowed access to API.
 
Twitter buys SMS start-up Cloudhopper 
Software
Twitter buys SMS start-up Cloudhopper
By Phil Muncaster | Apr 26, 2010 | Comment Now 
More options in the mobile space.
 
Twitter to launch a paid-for service for businesses 
Software
Twitter to launch a paid-for service for businesses
By David Neal | Nov 14, 2009 | Comment Now 
Also support for more foreign languages.
 
Twitter suspends retweet service 
Software
Twitter suspends retweet service
By David Neal | Nov 13, 2009 | Comment Now 
Technical errors force plug to be pulled.
 
Twitter-only handset launches 
Hardware
Twitter-only handset launches
By Shaun Nichols | Nov 4, 2009 | Comment Now 
Twitter Peek device will sell through Amazon.
 
Twitter to launch analytics service for businesses 
Software
Twitter to launch analytics service for businesses
By Rosalie Marshall | Sep 10, 2009 | Comment Now 
Dashboard will allow companies to monitor tweets relating to their business.
 
Tr.im URL shortener goes open source 
Software
Tr.im URL shortener goes open source
By Rosalie Marshall | Aug 19, 2009 | Comment Now 
Spat with Twitter takes new turn.
 
Georgian blogger target of social media meltdown? 
Security
Georgian blogger target of social media meltdown?
By Munir Kotadia | Aug 7, 2009 | Comment Now 
Global network suffers collateral damage.
 
eCrime Symposium: Live coverage 
Security
eCrime Symposium: Live coverage
By Nate Cochrane | Aug 4, 2009 | Comment Now 
Editor-in-chief Nate Cochrane tweets live from the eCrime Symposium.
 
Bing searches to include Twitter results 
Software
Bing searches to include Twitter results
By David Neal | Jul 3, 2009 | Comment Now 
Small sample of "prominent" Twitterers exposed.
 
Salesforce.com pairs up with Twitter 
Software
Salesforce.com pairs up with Twitter
By Rosalie Marshall | Mar 24, 2009 | Comment Now 
Salesforce.com has unveiled new integration with micro-blogging site Twitter that will allow customers to track 'tweets' about their business.
 
Twitter users saved from spam overload 
Software
Twitter users saved from spam overload
By Rosalie Marshall | Feb 9, 2009 | Comment Now 
TwitterHawk, a new target marketing provider, said on Saturday it would curtail its services to try and save Twitter users from spam.
 
Twitter cuts mobile service 
Software
Twitter cuts mobile service
By Shaun Nichols | Aug 16, 2008 | Comment Now 
Microblogging service Twitter is cutting its mobile services in most parts of the world.
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