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Analysis: Putting ISP complaints in perspective 
Telco/ISP
Analysis: Putting ISP complaints in perspective
By Ry Crozier | May 4, 2011 | Comment Now 
Complaints rise almost across the board, but often from a low base.
 
EFF: Telcos over-disclose private data to FBI 
Security
EFF: Telcos over-disclose private data to FBI
By Ry Crozier | Feb 1, 2011 | 1 Comment 
Investigation violations.
 
Amdocs sees NBN expanding provider market 
Software
Amdocs sees NBN expanding provider market
By Ry Crozier | Nov 30, 2010 | 1 Comment 
New players to emerge.
 
Alcatel-Lucent tackles mobile network overload 
Networking
Alcatel-Lucent tackles mobile network overload
By Dan Worth | Dec 5, 2009 | Comment Now 
New systems to meet future web traffic.
 
Alcatel-Lucent unveils application-aware VPN 
Networking
Alcatel-Lucent unveils application-aware VPN
By Iam Williams | May 14, 2009 | Comment Now 
Networking giant Alcatel-Lucent has taken the wraps off its new virtual private network (VPN) service, which aims to help service providers offer assured quality and performance...
 
IT service providers giving support away for free 
Strategy
IT service providers giving support away for free
By Dave Bailey | Mar 3, 2009 | Comment Now 
IT service providers are giving away an average of 28 per cent of their business service and support each year through a lack of insight into what customers are entitled to ...
 
ISPs fear IPv6 security threats 
Networking
ISPs fear IPv6 security threats
By Phil Muncaster | Nov 12, 2008 | Comment Now 
Over half of internet service providers believe that new threats could emerge with the deployment of the new Internet Protocol version 6 (IPv6), according to the latest annual ...
 
Ovum: Microsoft’s vision for IT service providers and software developers 
Software
Ovum: Microsoft’s vision for IT service providers and software developers
By Lilia Guan | Feb 15, 2008 | Comment Now 
Microsoft provided an update on everything that it sells to service providers including software and services that operators use to run their internal businesses, which account ...
 
Australian service providers to combine forces in $8.3M deal 
Networking
Australian service providers to combine forces in $8.3M deal
By Lilia Guan | Dec 18, 2007 | Comment Now 
Local IT service provider, DWS Advance Business Solutions has entered into an exclusive heads agreement with Strategic Data Management (SDM), for the sum of $8.3 million.
 
Service providers tout environmental credentials  
Telco/ISP
Service providers tout environmental credentials
By Tim Lohman | Feb 13, 2007 | Comment Now 
EDS has announced that it is has launched a greenhouse gas emissions program.
 
Convergence to cannibalise service providers, SMS 
Storage
Convergence to cannibalise service providers, SMS
By Fleur Doidge | Nov 24, 2004 | Comment Now 
Gartner has predicted shrinking service provider ranks and the death of SMS as a business tool as technological convergence accelerates in coming years.
 
Service providers look to partner 
Software
Service providers look to partner
By Fleur Doidge | Jun 2, 2004 | Comment Now 
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