Telstra resets 60k passwords after privacy gaffe 
 
Telstra shuts down systems after privacy breach 
By Brett Winterford | Dec 12, 2011 | Comment Now 
Update: Privacy Commissioner steps in as 60,000 passwords reset.
 
Oracle to buy RightNow for $US1.5bn 
Updated: Hosted call centre software market heats up.
 
Revealed: Which Clouds Play Nice 
By Brett Winterford | Oct 19, 2011 | Comment Now 
Download iTnews' exclusive research.
 
Xero to bundle free integrated payroll 
By Brett Winterford | Sep 27, 2011 | Comment Now 
Celebrates 50,000 customer milestone.
 
Buzz Insurance looks to the cloud for CRM 
By Munir Kotadia | Aug 24, 2009 | Comment Now 
Deal with RightNow brings chat to insurance site.
 
Virgin Mobile buys hosted CRM to support iPhone 
Aug 19, 2008 | Comment Now 
Virgin Mobile will implement RightNow Technologies’ on-demand customer relationship management (CRM) system in its contact centre next month.
 
RightNow closes the feedback loop 
By Phil Muncaster | May 29, 2008 | Comment Now 
Customer relationship management (CRM) software vendor RightNow Technologies has released the latest version of its on-demand enterprise CRM offering, designed to give firms ...
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Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  39%
 
Your insurance company
  3%
 
A technology company (Google, Facebook et al)
  8%
 
Your telco, ISP or utility
  7%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  20%
 
An Australian law enforcement agency (AFP, ASIO et al)
  14%
 
A State Government agency (Health dept, etc)
  6%
TOTAL VOTES: 1780

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