Tag: itsm

DFAT puts Fujitsu SATIN support deal up for grabs 
By Allie Coyne | Aug 18, 2014 | Comment Now 
First piece of $216m ICN work goes public.
 
What IT service management can learn from DevOps 
 
Aussie CIOs mull value of machine data 
By Liz Tay | Oct 11, 2012 | Comment Now 
Set sights on fraud, outages and customer churn.
 
Westpac takes back outsourced service desks 
By Liz Tay | Aug 6, 2012 | Comment Now 
IBM outsourcing relationship shrinks.
 
Webinar: Put Twitter to work in your business 
Sep 30, 2009 | Comment Now 
Social media lessons for every IT manager today on the Twitter stream.
 
ITSM not being taken seriously at board level 
By SC Australia Staff | Sep 19, 2008 | Comment Now 
IT service management is seen as a necessary evil by board members of half of medium to enterprise sized organisations.
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In which area is your IT shop hiring the most staff?




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IT security and risk
  25%
 
Sourcing and strategy
  11%
 
IT infrastructure (servers, storage, networking)
  22%
 
End user computing (desktops, mobiles, apps)
  15%
 
Software development
  26%
TOTAL VOTES: 289

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Would your InfoSec team be prepared to share threat data with the Australian Government?

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Yes
  60%
 
No
  40%
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