Ditching the CIO title in favour of a customer focus  
By Beverley Head | Jun 23, 2015 | Comment Now 
Bendigo and Adelaide Bank's Andrew Watts is racing to give his customers what they want ... before someone else does.
 
NSW offshores jobs in $215m ServiceFirst outsourcing 
By Allie Coyne | Jun 2, 2015 | Comment Now 
State expects to save big on shared services.
 
How Suncorp is using data to prevent churn, predict claims 
By Allie Coyne | May 27, 2015 | Comment Now 
Core banking overhaul “smack on schedule”.
 
NAB completes Oracle customer master rollout 
By Allie Coyne | May 26, 2015 | Comment Now 
Single customer view rolled out to 4500 bankers.
 
Aussie customers double-billed due to PayPal glitch 
By Allie Coyne | May 21, 2015 | Comment Now 
Users charged twice for one transaction.
 
Queensland Health poaches Suncorp IT exec 
By Paris Cowan | Apr 22, 2015 | Comment Now 
Colin McCririck takes on challenging new role.
 
Suncorp launches start-up insurance app into Aussie market 
By Allie Coyne | Apr 17, 2015 | Comment Now 
Trov offers on-the-go valuation of possessions.
 
Aussie banks dump Bitcoin traders 
By Paris Cowan | Apr 8, 2015 | Comment Now 
Too risky to be a customer?
 
ServiceFirst staff walk off job in outsourcing protest 
By Allie Coyne | Mar 26, 2015 | Comment Now 
Aim to stop contract being signed.
 
Deutsche Bank outsources to HP in multi billion dollar deal 
Feb 25, 2015 | Comment Now 
Ten-year infrastructure deal inked.
 
Westpac NZ hires new CIO 
By Allie Coyne | Feb 17, 2015 | Comment Now 
South African banking exec takes top tech job.
 
NSW ServiceFirst to outsource to Infosys, Unisys 
By Paris Cowan | Dec 17, 2014 | Comment Now 
Onshore/offshore split still to be nutted out.
 
CommBank’s head of IT operations steps down 
 
Inside BOQ’s new approach to end-user computing 
By Allie Coyne | Dec 10, 2014 | Comment Now 
New head office provides fertile ground for change.
 
RBS hit with $102m fine for IT failures 
By Allie Coyne | Nov 21, 2014 | Comment Now 
Systems crash lands bank in regulatory hot water.
 
AWS pushes deeper into IT management 
By Brett Winterford | Nov 13, 2014 | Comment Now 
Puts giants of the IT industry on notice.
 
Technology Trends in Banking 
Nov 12, 2014 | Comment Now 
Technology Trends in Banking - a Benchmark Report.
 
NAB tech team told to build now, mop up later 
By Brett Winterford | Nov 6, 2014 | Comment Now 
Build of complete tech stack prioritised over customer migrations.
 
Amex replaces credit card numbers with digital tokens 
By Allie Coyne | Nov 5, 2014 | Comment Now 
Aims to circumvent fraudsters.
 
ANZ equips ATMs with 'tap and pin' technology 
By Allie Coyne | Nov 5, 2014 | Comment Now 
Makes long-trialled mobile wallet publicly available.
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