Tag: desk

Woolworths slims service desk footprint 
By Ry Crozier | Jul 19, 2011 | Comment Now 
Consolidates customer support.
 
Alcatel-Lucent brings the desk phone to the iPhone 
By Dan Worth | Jul 9, 2010 | Comment Now 
Free app aimed at mobile workers.
 
Telstra invests in managed network support 
By Ry Crozier | Mar 30, 2010 | Comment Now 
First three corporate customers move onto new system.
 
Monash rolls out $2m BMC helpdesk system 
By Ry Crozier | Mar 3, 2010 | Comment Now 
Supports ICT shared service program.
 
NEC Australia drops HP service desk software 
By Ry Crozier | Dec 3, 2009 | Comment Now 
End-of-life tool forces hand.
 
BMC CEO: Clouds need management too 
By Brad Howarth | Nov 20, 2009 | Comment Now 
Interview with BMC chief executive, Robert Beauchamp.
 
Avaya expands unified comms portfolio 
By Ian Williams | Mar 3, 2009 | Comment Now 
Telecoms vendor Avaya has unveiled several new additions to its range of unified communications devices, including a hybrid telephone/PC that gives users access to applications ...
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