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NSW Businesslink eyes Oracle CRM on-demand 
Software
NSW Businesslink eyes Oracle CRM on-demand
By Ry Crozier | Feb 1, 2012 | Comment Now 
Underpins agency system under development.
 
Telstra shuts down systems after privacy breach 
Security
Telstra shuts down systems after privacy breach
By Brett Winterford | Dec 12, 2011 | Comment Now 
Update: Privacy Commissioner steps in as 60,000 passwords reset.
 
Salesforce.com nabs Australia Post call centre 
Software
Salesforce.com nabs Australia Post call centre
By Liam Tung | Nov 22, 2011 | Comment Now 
Post to go social.
 
Porting SAP to the iPad 
Hardware
Porting SAP to the iPad
By Ry Crozier | Nov 10, 2011 | Comment Now 
How Integria took the SAP desktop experience to a tablet world.
 
Vic Govt overhauls mining, fisheries IT systems 
Software
Vic Govt overhauls mining, fisheries IT systems
By Ry Crozier | Nov 9, 2011 | Comment Now 
Sets about replacing legacy licensing systems with SAP software.
 
Woolworths slims service desk footprint 
Strategy
Woolworths slims service desk footprint
By Ry Crozier | Jul 19, 2011 | Comment Now 
Consolidates customer support.
 
Security bungle exposes 450 NZ Labor supporters 
Security
Security bungle exposes 450 NZ Labor supporters
By Darren Pauli | Jun 15, 2011 | 2 Comments 
Backups, passwords exposed on public servers.
 
Company Director records pinched 
Security
Company Director records pinched
By Darren Pauli | Jun 10, 2011 | 4 Comments 
Laptop stolen during power outage.
 
Flight Centre takes Chatter company-wide 
Software
Flight Centre takes Chatter company-wide
By Brett Winterford | Mar 7, 2011 | Comment Now 
Also integrates Salesforce.com with Google Apps.
 
Ex-Microsoft GM barred from Salesforce job 
Training & Development
Ex-Microsoft GM barred from Salesforce job
By Liam Tung | Feb 25, 2011 | Comment Now 
CRM competition heats up.
 
Microsoft accuses former exec of theft 
Security
Microsoft accuses former exec of theft
By Liam Tung | Feb 15, 2011 | Comment Now 
Price battle moves to personnel.
 
Vodafone cuts CommsDirect dealer contract 
Telco/ISP
Vodafone cuts CommsDirect dealer contract
Jan 25, 2011 | Comment Now 
Following newspaper allegations that it breached subscribers' privacy.
 
Test drive sucks the spin from Microsoft's Online CRM 
Software
Test drive sucks the spin from Microsoft's Online CRM
By Brett Winterford | Jan 21, 2011 | 1 Comment 
Opinion: Beyond the marketing noise, Microsoft's offering is compelling.
 
Vodafone sacks staff over alleged security breach 
Security
Vodafone sacks staff over alleged security breach
Jan 14, 2011 | 1 Comment 
Expedites IT security measures.
 
Salesforce.com goes down 
Software
Salesforce.com goes down
By Liam Tung | Jan 14, 2011 | 1 Comment 
Says it's resolved.
 
Privacy Commissioner investigates alleged Vodafone breach 
Security
Privacy Commissioner investigates alleged Vodafone breach
By Liz Tay | Jan 10, 2011 | Comment Now 
Four million customers' details reportedly at risk.
 
Oracle floats CRM on Amazon boxes 
Software
Oracle floats CRM on Amazon boxes
By Liam Tung | Dec 20, 2010 | Comment Now 
On servers, not cloud.
 
Microsoft offers Oracle, Salesforce CRM US$200 switch rebate 
Software
Microsoft offers Oracle, Salesforce CRM US$200 switch rebate
By Liam Tung | Dec 7, 2010 | 1 Comment 
Government agencies excluded.
 
Oracle to host CRM on-demand from Sydney 
Networking
Oracle to host CRM on-demand from Sydney
By Brett Winterford | Sep 22, 2010 | Comment Now 
Selects HarbourMSP to offer hosted service.
 
Salmat opens new offshoring centre 
Strategy
Salmat opens new offshoring centre
By Liz Tay | Sep 10, 2010 | Comment Now 
Philippines facility to handle Australian queries.
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