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Salesforce passes SAP as top CRM dog 
Software
Salesforce passes SAP as top CRM dog
Apr 30, 2013 | Comment Now 
Gartner pegs new leader.
 
Oracle pitches software at business users 
Software
Oracle pitches software at business users
By Liz Tay | Mar 14, 2013 | Comment Now 
CIOs absent from cloud customer panel.
 
Macquarie Uni commits to first central CRM 
Software
Macquarie Uni commits to first central CRM
By Liz Tay | Feb 21, 2013 | Comment Now 
Inks four-year agreement for hosted system.
 
Oracle to drive NRMA member satisfaction 
Software
Oracle to drive NRMA member satisfaction
By Chris Jager | Jan 21, 2013 | Comment Now 
Complete upgrade of CRM, financials and analytics.
 
SAP announces Business Suite for HANA beta 
Software
SAP announces Business Suite for HANA beta
By Juha Saarinen | Jan 11, 2013 | Comment Now 
Real-time ERP promised.
 
NAB deploys customer data aggregator 
Software
NAB deploys customer data aggregator
By Liz Tay | Nov 21, 2012 | Comment Now 
Multiple data sources to feed hosted CRM.
 
WA Child Protection appoints new CRM outsourcer 
Strategy
WA Child Protection appoints new CRM outsourcer
Sep 25, 2012 | Comment Now 
Fujitsu replaces Unisys in $10m deal.
 
CGU Insurance consolidates cloud CRM 
Strategy
CGU Insurance consolidates cloud CRM
By Liz Tay | Sep 24, 2012 | Comment Now 
Amid multi-year overhaul.
 
Toll trials driver fatigue technology 
Hardware
Toll trials driver fatigue technology
By Ry Crozier | Aug 27, 2012 | Comment Now 
One-off expenses cause profit drop.
 
Origin Energy plans Integral cutover to SAP 
Software
Origin Energy plans Integral cutover to SAP
By Ry Crozier | Aug 24, 2012 | Comment Now 
Finishes its own retail transformation.
 
Aussie Home Loans builds custom core lending platform 
Strategy
Aussie Home Loans builds custom core lending platform
By Liz Tay | Jun 21, 2012 | Comment Now 
Off-the-shelf products do not meet requirements.
 
Australian Power & Gas brings IT up to scratch 
Strategy
Australian Power & Gas brings IT up to scratch
By Ry Crozier | May 17, 2012 | Comment Now 
Enterprise architecture to underpin growth visions.
 
SugarCRM targets business managers, not IT 
Software
SugarCRM targets business managers, not IT
Apr 10, 2012 | Comment Now 
Chief information officers relegated to 'veto factor'.
 
Servcorp mulls hosted productivity software 
Software
Servcorp mulls hosted productivity software
By Ry Crozier | Mar 20, 2012 | Comment Now 
For staff and virtual office customers.
 
NSW Businesslink eyes Oracle CRM on-demand 
Software
NSW Businesslink eyes Oracle CRM on-demand
By Ry Crozier | Feb 1, 2012 | Comment Now 
Underpins agency system under development.
 
Telstra shuts down systems after privacy breach 
Security
Telstra shuts down systems after privacy breach
By Brett Winterford | Dec 12, 2011 | Comment Now 
Update: Privacy Commissioner steps in as 60,000 passwords reset.
 
Salesforce.com nabs Australia Post call centre 
Software
Salesforce.com nabs Australia Post call centre
By Liam Tung | Nov 22, 2011 | Comment Now 
Post to go social.
 
Porting SAP to the iPad 
Hardware
Porting SAP to the iPad
By Ry Crozier | Nov 10, 2011 | Comment Now 
How Integria took the SAP desktop experience to a tablet world.
 
Vic Govt overhauls mining, fisheries IT systems 
Software
Vic Govt overhauls mining, fisheries IT systems
By Ry Crozier | Nov 9, 2011 | Comment Now 
Sets about replacing legacy licensing systems with SAP software.
 
Woolworths slims service desk footprint 
Strategy
Woolworths slims service desk footprint
By Ry Crozier | Jul 19, 2011 | Comment Now 
Consolidates customer support.
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