Macquarie Uni commits to first central CRM 
By Liz Tay | Feb 21, 2013 | Comment Now 
Inks four-year agreement for hosted system.
 
Emergency maintenance downs SugarCRM cloud 
 
Five SaaS gems Oracle hasn't bought yet 
By Sam Gentle | Dec 22, 2011 | Comment Now 
Still some stocking fillers for the big vendors to contemplate.
 
Telstra resets 60k passwords after privacy gaffe 
 
Telstra shuts down systems after privacy breach 
By Brett Winterford | Dec 12, 2011 | Comment Now 
Update: Privacy Commissioner steps in as 60,000 passwords reset.
 
Atlassian launches cut-price cloud editions 
By Brett Winterford | Oct 27, 2011 | Comment Now 
Any suite for $10 a month.
 
Oracle to buy RightNow for $US1.5bn 
Updated: Hosted call centre software market heats up.
 
Photos: iTnews' SaaS research launch, vForum 
Oct 20, 2011 | Comment Now 
Execs from Vmware, Atlassian and Xero at join iTnews at vForum.
 
Revealed: Which Clouds Play Nice 
By Brett Winterford | Oct 19, 2011 | Comment Now 
Download iTnews' exclusive research.
 
Atlassian and Xero join iTnews at vForum 
Oct 17, 2011 | Comment Now 
Distinguished panel on hand for launch of iTnews' latest research paper.
 
Analysis: The broken cloud 
By Sam Gentle | Oct 12, 2011 | Comment Now 
What's wrong with enterprise SaaS and how to fix it.
 
A tour of Atlassian's Sydney HQ 
Nov 4, 2010 | Comment Now 
Founders of the Sydney software company known for making the lives of coders easier with its bug tracking and collaborative software provide a tour of their office.
 
Atlassian founders make BRW Young Rich 
 
Comment: Why Google wiped out on Wave 
By Nate Cochrane | Aug 6, 2010 | Comment Now 
With Buzz and Gmail, Google's collaborative experiment didn't stand a chance.
 
Interview: Inside the Atlassian-Accel deal 
By Nate Cochrane | Jul 15, 2010 | Comment Now 
Counterculture coders set to expand with $68 million cash injection.
 
US investor ploughs $68m into Australian developer 
By Nate Cochrane | Jul 15, 2010 | Comment Now 
Biggest Australian investment round this year.
 
Apache got hacked 
By David Neal | Apr 15, 2010 | Comment Now 
Apache.org releases full report
 
MYOB moves into CRM 
By Brett Winterford | Sep 24, 2009 | Comment Now 
Outlook plug-in provides CRM on a budget.
 
Buzz Insurance looks to the cloud for CRM 
By Munir Kotadia | Aug 24, 2009 | Comment Now 
Deal with RightNow brings chat to insurance site.
 
Virgin Mobile buys hosted CRM to support iPhone 
Aug 19, 2008 | Comment Now 
Virgin Mobile will implement RightNow Technologies’ on-demand customer relationship management (CRM) system in its contact centre next month.
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What is delaying adoption of public cloud in your organisation?







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Lock-in concerns
  30%
 
Application integration concerns
  3%
 
Security and compliance concerns
  27%
 
Unreliable network infrastructure
  9%
 
Data sovereignty concerns
  22%
 
Lack of stakeholder support
  3%
 
Protecting on-premise IT jobs
  4%
 
Difficulty transitioning CapEx budget into OpEx
  3%
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