TIO chief Cohen calls it quits 
By Juha Saarinen | Jun 30, 2015 | Comment Now 
Leaves for Vic govt role.
 
Telstra named Australia's most complained about telco 
By Allie Coyne | May 14, 2015 | Comment Now 
Vodafone turnaround pays off, Optus continues bad run.
 
Aussie ISP takes a year to refund $5000 to customer 
By Brendon Foye | Apr 16, 2015 | Comment Now 
Planet ISP pays up after threat of legal action.
 
Australia's telco ombudsman cuts workforce by 10 percent 
 
TIO reports for the first time on NBN complaints 
By Allie Coyne | Oct 23, 2014 | Comment Now 
Connection delays top list, while excess mobile data charges dominate overall.
 
Turnbull offers metadata definition 
By Allie Coyne | Aug 8, 2014 | Comment Now 
Doesn't include websites.
 
Dodo caught out for failing to send usage alerts 
By Paris Cowan | Jun 18, 2014 | Comment Now 
Telco compensates customers.
 
Beagle Telecom takes aim at ACCAN, TIO 
By Ry Crozier | Dec 19, 2013 | Comment Now 
Reform proposals sent to new government.
 
ACMA receives 50 network interference complaints a week 
 
Law firm mum on Vodafone class action sign-ups 
By Allie Coyne | Mar 4, 2013 | Comment Now 
Needs numbers to make a case.
 
Six 'telcos' outside TIO scheme under investigation 
 
HCF rolls out electronic health records system 
By Joshua Gliddon | Jan 17, 2013 | Comment Now 
Thin-client access frees up dental appointments.
 
ACMA calls for comment on international roaming 
By Joshua Gliddon | Dec 13, 2012 | Comment Now 
Updated: Technical feasibility of warning customers.
 
Ombudsman reports fewer iiNet, Telstra, TPG complaints 
By Ry Crozier | Oct 29, 2012 | Comment Now 
Industry improvement let down by mobile telcos.
 
ACMA fields more complaints on mobile interference 
By Ry Crozier | Oct 17, 2012 | Comment Now 
Continues to crack down on illegal devices.
 
Telco code won't end bill shock: Ombudsman 
By James Hutchinson | Oct 10, 2012 | Comment Now 
Gaps remain in TCP code.
 
Government calls for telco ombudsman restructure 
 
NSW Health eyes cloud in data centre reform 
By Ry Crozier, Brett Winterford | Apr 17, 2012 | Comment Now 
Recruitment points to long-awaited action.
 
TIO cracks down on small business complaints 
By James Hutchinson | Feb 29, 2012 | Comment Now 
Fewer businesses will qualify for free telco dispute resolution.
 
Vodafone Australia churn nears half a million for 2011 
By James Hutchinson | Feb 14, 2012 | Comment Now 
British joint owners 'not pleased'.
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