Tags: cohenRemove, ombudsmanRemove

Can Victoria put IT failure behind it and modernise? 
By Paris Cowan | Jun 19, 2014 | Comment Now 
[Blog Post] Why the southern state needs to avoid a CenITex brain-drain.
 
Ombudsman wants to monitor warrantless metadata access 
By Allie Coyne | Apr 24, 2014 | Comment Now 
Requests ability to report publicly.
 
Victorian councillors' phone use to be made public 
By Paris Cowan | Jan 14, 2014 | Comment Now 
Personal calls lead to $18,000 bill.
 
NSW Ombudsman dreams of a desktop-free office 
By Allie Coyne | Nov 7, 2013 | Comment Now 
VDI project suffers set backs.
 
IT trainer faces court over underpayment claims 
By Liz Tay | Jan 9, 2013 | Comment Now 
Fair Work Ombudsman prosecutes North Melbourne firm.
 
Ombudsman reports fewer iiNet, Telstra, TPG complaints 
By Ry Crozier | Oct 29, 2012 | Comment Now 
Industry improvement let down by mobile telcos.
 
TIO cracks down on small business complaints 
By James Hutchinson | Feb 29, 2012 | Comment Now 
Fewer businesses will qualify for free telco dispute resolution.
 
Victorian IT projects cost twice their budgets 
By Liz Tay | Nov 23, 2011 | Comment Now 
Ombudsman slams government project management.
 
Tax office accounts for $633m IT spend 
By John Hilvert | Nov 4, 2011 | Comment Now 
Spruiks data centre migration, service consolidation and Change Program.
 
Telco ombudsman settles Exetel court stoush 
By Ry Crozier | Jul 14, 2011 | Comment Now 
New process to be trialled.
 
Vic Govt stung by print toner scandal 
By Ry Crozier | Jun 16, 2011 | Comment Now 
Inflated costs, big personal gifts.
 
Covert spy ops get audit tick 
By SC Australia Staff | May 25, 2011 | Comment Now 
But some compliance errors logged in AFP warrant requests.
 
Vodafone not a scapegoat for TIO spike 
By Ry Crozier | May 4, 2011 | Comment Now 
Consumer group finds complaints rising across all telcos.
 
Canberra calls snap TIO review 
By Ry Crozier | Mar 4, 2011 | Comment Now 
Transparency on the table.
 
Telco cable damage disputes almost double 
By Ry Crozier | Dec 7, 2010 | Comment Now 
TIO forced to mediate.
 
ATO hired extra staff for Change Program complaints 
By Liz Tay | Nov 22, 2010 | Comment Now 
Public dissatisfied with results of technology overhaul.
 
Change Program cited in one in eight ATO complaints 
By Liz Tay | Nov 12, 2010 | Comment Now 
Ombudsman discusses tax return delays.
 
Ombudsman spies "problems" with carrier access 
By Ry Crozier | Nov 8, 2010 | Comment Now 
Lack of clarity when police seek data stored by ISPs.
 
ISP Beagle says half of TIO effort wasted 
By Ry Crozier | Oct 6, 2010 | Comment Now 
Neutral outcomes balloon.
 
Consumer avenger named Federal Ombudsman 
By Brett Winterford | Jul 26, 2010 | Comment Now 
ACCAN's Allan Asher accedes.
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