Tags: cohenRemove, complaintsRemove

TIO reports for the first time on NBN complaints 
By Allie Coyne | Oct 23, 2014 | Comment Now 
Connection delays top list, while excess mobile data charges dominate overall.
 
ACMA receives 50 network interference complaints a week 
 
Ombudsman reports fewer iiNet, Telstra, TPG complaints 
By Ry Crozier | Oct 29, 2012 | Comment Now 
Industry improvement let down by mobile telcos.
 
ACMA fields more complaints on mobile interference 
By Ry Crozier | Oct 17, 2012 | Comment Now 
Continues to crack down on illegal devices.
 
Government calls for telco ombudsman restructure 
 
TIO cracks down on small business complaints 
By James Hutchinson | Feb 29, 2012 | Comment Now 
Fewer businesses will qualify for free telco dispute resolution.
 
Mobile services fuel TIO complaint rise 
By James Hutchinson | Nov 8, 2011 | Comment Now 
New complaints soar but inquiries mellow.
 
auDA fields 146 complaints about Aussie domain industry 
By Ry Crozier | Oct 13, 2011 | Comment Now 
Regulator releases first full year of statistics.
 
Telco ombudsman settles Exetel court stoush 
By Ry Crozier | Jul 14, 2011 | Comment Now 
New process to be trialled.
 
Vodafone not a scapegoat for TIO spike 
By Ry Crozier | May 4, 2011 | Comment Now 
Consumer group finds complaints rising across all telcos.
 
TIO welcomes external review 
By Ry Crozier | Mar 30, 2011 | Comment Now 
Internal review also underway.
 
Vodafone fuels sharp rise in new TIO complaints 
Feb 25, 2011 | Comment Now 
"Extremely disappointing".
 
TIO sees sharp rise in 'money' complaints 
By Ry Crozier | Dec 3, 2010 | Comment Now 
ISPs and mobile telcos the worst offenders.
 
VHA sees record ‘complaints' before iPhone 4 launch 
By Ry Crozier | Sep 27, 2010 | Comment Now 
Customers try to dial into free handset upgrade.
 
ACMA blasts telcos over complaint responses 
By Ry Crozier | Sep 27, 2010 | Comment Now 
Telcos argue that there is no case for more regulation.
 
Privacy Office critical of telco complaints study 
By Ry Crozier | Sep 16, 2010 | Comment Now 
TIO and ACMA comparisons "inappropriate".
 
TIO mulls Twitter as complaints gateway 
By Ry Crozier | Jul 8, 2010 | Comment Now 
Focus on accessibility.
 
TIO appoints new ombudsman 
Apr 27, 2010 | Comment Now 
Simon Cohen gets the nod.
 
Telco questions TIO complaint count 
By Brett Winterford | Apr 21, 2010 | Comment Now 
Were there that many complaints?
 
ACMA launches formal telco complaints inquiry 
By Ry Crozier | Apr 20, 2010 | Comment Now 
Conroy proposes to give ACMA more power.
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Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  39%
 
Your insurance company
  3%
 
A technology company (Google, Facebook et al)
  7%
 
Your telco, ISP or utility
  8%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  20%
 
An Australian law enforcement agency (AFP, ASIO et al)
  15%
 
A State Government agency (Health dept, etc)
  6%
TOTAL VOTES: 816

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