Service delivery sweeteners sell Centrelink’s $1bn IT overhaul 
By Paris Cowan | Jun 4, 2015 | Comment Now 
Department begins pitch to its customers.
 
DHS discovers $1.7bn in welfare fraud through data matching 
By Paris Cowan | Jun 3, 2015 | Comment Now 
Tech advances open the way for DHS to chase extra payments.
 
Data matching to help Immigration catch fake visa couples 
By Paris Cowan | May 26, 2015 | Comment Now 
Analysis against Centrelink records to fish out suspected fraud.
 
Govt vetoes Centrelink payments system outsourcing 
By Paris Cowan | Apr 13, 2015 | Comment Now 
Minister promises ISIS will stay in-house.
 
Business case for billion-dollar ISIS overhaul handed to ministers 
 
Morrison backs billion-dollar Centrelink systems overhaul 
By Paris Cowan | Feb 25, 2015 | Comment Now 
Major welfare review finds ISIS replacement critical to planned reforms.
 
Sterrenberg takes lessons from CBA for Centrelink IT overhaul 
By Paris Cowan | Oct 28, 2014 | Comment Now 
Human Services reveals the depths of its IT woes.
 
Centrelink IT hindering welfare reform: Minister  
By Paris Cowan | Oct 21, 2014 | Comment Now 
Andrews puts $1b replacement on the 2015 budget agenda.
 
DHS works to fix aged care processing glitch 
By Paris Cowan | Sep 16, 2014 | Comment Now 
Staff forced to manually generate advice.
 
Billion-dollar ISIS replacement "like peeling an onion" 
By Paris Cowan | May 8, 2014 | Comment Now 
DHS CIO takes one layer at a time.
 
Centrelink urged to improve online services  
By Allie Coyne | Apr 30, 2014 | Comment Now 
Gap between service delivery rhetoric and reality.
 
Hockey flags billion-dollar Centrelink mainframe replacement 
By Paris Cowan | Apr 24, 2014 | Comment Now 
Claims 30 year-old tech is holding Govt back.
 
Ageing DHS system fails to catch welfare scams  
 
Family Tax claimants hit by Centrelink glitch 
By Allie Coyne | Jul 18, 2013 | Comment Now 
Lump sum claims affected.
 
Tech investments pay dividends for bushfire relief 
By Joshua Gliddon | Jan 11, 2013 | Comment Now 
Mobile centres deployed to administer payments in affected areas.
 
Medicare shifts to Human Services IT 
By Liz Tay | Dec 19, 2012 | Comment Now 
Ends 12-year outsourcing deal with IBM.
 
Slowly, slowly, Human Services transforms IT 
By Liz Tay | Jan 25, 2012 | Comment Now 
New CIO ponders budget cuts, organisational structure.
 
Human Services completes SAP integration 
By Liz Tay | Jan 25, 2012 | Comment Now 
Large-scale project brings four agencies onto single platform.
 
Centrelink to deploy business continuity software 
By Liz Tay | Aug 9, 2011 | Comment Now 
Enhances risk management program.
 
Code of conduct breaches drop at Human Services 
By Liz Tay | Jul 29, 2011 | Comment Now 
Data matching, staff and customer complaints spark investigations.
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