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Forrester: Take care with the cloud 
Telco/ISP
Forrester: Take care with the cloud
By Angelica Mari | Jun 4, 2009 | Comment Now 
Cloud computing could be more expensive than traditional methods, but offers benefits if used right, according to experts at Forrester Research.
 
Internode turns attention to customer care systems 
Software
Internode turns attention to customer care systems
May 26, 2009 | Comment Now 
Internode has started a $4 million upgrade to its customer care systems that the ISP says will reduce queues in busy periods and provide more self-service options for customers.
 
Western Power buys Oracle billing software 
Software
Western Power buys Oracle billing software
Apr 6, 2009 | Comment Now 
Western Power has invested in Oracle software to help manage larger volumes of customer information brought about by disaggregation of the electricity market in Western Australia.
 
Telstra pilots videoconferencing for remote aged care 
Telco/ISP
Telstra pilots videoconferencing for remote aged care
Dec 10, 2008 | Comment Now 
Telstra is piloting a videoconferencing and IT system at four aged care facilities in NSW and Queensland it hopes will help connect residents to medical specialists and form ...
 
Rudd Government launches virtual children's hub 
Software
Rudd Government launches virtual children's hub
Oct 23, 2008 | Comment Now 
The Rudd Government today launched a Web site that provides access to health, early learning, child care and parenting support information to parents and carers.
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