Tag: call

BoM to build call centre for weather advice 
By Allie Coyne | Apr 23, 2014 | Comment Now 
One-stop-shop for rain, hail or shine.
 
Vodafone customers to get 'priority' support service 
By Ry Crozier | Aug 27, 2013 | Comment Now 
Front of the queue at Australian call centre.
 
ACMA shops 'freephone' charge changes 
May 22, 2013 | Comment Now 
For mobile users.
 
By Ry Crozier | Mar 1, 2013 | Comment Now 
Perth ISP competes for talent with mines, NBN Co and outsourcers.
 
Satphone providers face tougher 000 access regime 
 
BHP secures print, phone services in Perth 
By Ry Crozier | Jul 10, 2012 | Comment Now 
New City Square office gets kitted out.
 
FBI unmasks LulzSec's Sabu 
By Ry Crozier | Mar 7, 2012 | Comment Now 
Authorities also swoop on alleged Stratfor, FBI phone call hackers.
 
AAPT to expand into infrastructure-as-a-service 
By Ry Crozier | Mar 15, 2011 | Comment Now 
Diversifies hosted business beyond Google's enterprise platform.
 
Skype now free ad-supported software 
By Liam Tung | Mar 8, 2011 | Comment Now 
Targeted audio ads coming your way.
 
Salmat slides on Telstra call centre loss 
Mar 7, 2011 | Comment Now 
May deadline to find new jobs for staff.
 
Telstra lays off Ballarat call centre contractors 
 
Teenager nabbed for Call of Duty DDOS 
By Nicole Kobie | Dec 17, 2010 | Comment Now 
Tracked via IP address.
 
Queensland Police's virtualised contact centre 
Dec 14, 2010 | Comment Now 
Non-emergency contact centre boasts six-star green rating.
 
Centrelink trials call recording technology 
By Liz Tay | Nov 30, 2010 | Comment Now 
Monitors employees' screens, calls in ongoing trial.
 
Oakeshott backs Telstra's Grafton employees 
By Liz Tay | Sep 27, 2010 | Comment Now 
MP ‘surprised’ at Telstra’s plan to close regional call centre.
 
ACCC to call 64 Kbps expert in Optus case 
By Ry Crozier | Sep 16, 2010 | Comment Now 
Supersonic speed claims disputed.
 
Scammers charge fees for free register 
Sep 1, 2010 | Comment Now 
Do Not Call targeted.
 
Telstra call centres jammed by speech recognition outage 
By Liz Tay | Jul 20, 2010 | Comment Now 
Customers advised to use live chat.
 
AAPT to move Sydney call centre to the Philippines 
By Negar Salek | Jun 30, 2010 | Comment Now 
Local centre to be shut down in October.
 
Soul failure exposed in Sydney home invasion 
May 7, 2010 | Comment Now 
Mobile caller's location couldn't be confirmed.
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