Tag: call

AFP, ASIO asked to clarify metadata mess 
By Allie Coyne | Aug 8, 2014 | Comment Now 
Law enforcement go public to confirm desire for source IP addresses.
 
Turnbull offers metadata definition 
By Allie Coyne | Aug 8, 2014 | Comment Now 
Doesn't include websites.
 
Brandis reveals websites will be included in data retention 
By Allie Coyne | Aug 6, 2014 | Comment Now 
Adds to confusion around definition of metadata.
 
ACCC pushes for cheaper mobile calls and texts 
By Allie Coyne | Aug 1, 2014 | Comment Now 
Asks for advice on termination rate pricing.
 
Govt must store data in retention regime: iiNet 
By Allie Coyne | Jul 29, 2014 | Comment Now 
Calls for correcting of ‘inaccurate and misleading’ metadata claims.
 
BoM to build call centre for weather advice 
By Allie Coyne | Apr 23, 2014 | Comment Now 
One-stop-shop for rain, hail or shine.
 
Vodafone customers to get 'priority' support service 
By Ry Crozier | Aug 27, 2013 | Comment Now 
Front of the queue at Australian call centre.
 
ACMA shops 'freephone' charge changes 
May 22, 2013 | Comment Now 
For mobile users.
 
By Ry Crozier | Mar 1, 2013 | Comment Now 
Perth ISP competes for talent with mines, NBN Co and outsourcers.
 
Satphone providers face tougher 000 access regime 
 
BHP secures print, phone services in Perth 
By Ry Crozier | Jul 10, 2012 | Comment Now 
New City Square office gets kitted out.
 
FBI unmasks LulzSec's Sabu 
By Ry Crozier | Mar 7, 2012 | Comment Now 
Authorities also swoop on alleged Stratfor, FBI phone call hackers.
 
AAPT to expand into infrastructure-as-a-service 
By Ry Crozier | Mar 15, 2011 | Comment Now 
Diversifies hosted business beyond Google's enterprise platform.
 
Skype now free ad-supported software 
By Liam Tung | Mar 8, 2011 | Comment Now 
Targeted audio ads coming your way.
 
Salmat slides on Telstra call centre loss 
Mar 7, 2011 | Comment Now 
May deadline to find new jobs for staff.
 
Telstra lays off Ballarat call centre contractors 
 
Teenager nabbed for Call of Duty DDOS 
By Nicole Kobie | Dec 17, 2010 | Comment Now 
Tracked via IP address.
 
Queensland Police's virtualised contact centre 
Dec 14, 2010 | Comment Now 
Non-emergency contact centre boasts six-star green rating.
 
Centrelink trials call recording technology 
By Liz Tay | Nov 30, 2010 | Comment Now 
Monitors employees' screens, calls in ongoing trial.
 
Oakeshott backs Telstra's Grafton employees 
By Liz Tay | Sep 27, 2010 | Comment Now 
MP ‘surprised’ at Telstra’s plan to close regional call centre.
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  38%
 
Your insurance company
  3%
 
A technology company (Google, Facebook et al)
  7%
 
Your telco, ISP or utility
  8%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  20%
 
An Australian law enforcement agency (AFP, ASIO et al)
  15%
 
A State Government agency (Health dept, etc)
  5%
TOTAL VOTES: 842

Vote