Tag: call

AFP, ASIO asked to clarify metadata mess 
By Allie Coyne | Aug 8, 2014 | Comment Now 
Law enforcement go public to confirm desire for source IP addresses.
 
Turnbull offers metadata definition 
By Allie Coyne | Aug 8, 2014 | Comment Now 
Doesn't include websites.
 
Brandis reveals websites will be included in data retention 
By Allie Coyne | Aug 6, 2014 | Comment Now 
Adds to confusion around definition of metadata.
 
ACCC pushes for cheaper mobile calls and texts 
By Allie Coyne | Aug 1, 2014 | Comment Now 
Asks for advice on termination rate pricing.
 
Govt must store data in retention regime: iiNet 
By Allie Coyne | Jul 29, 2014 | Comment Now 
Calls for correcting of ‘inaccurate and misleading’ metadata claims.
 
BoM to build call centre for weather advice 
By Allie Coyne | Apr 23, 2014 | Comment Now 
One-stop-shop for rain, hail or shine.
 
Vodafone customers to get 'priority' support service 
By Ry Crozier | Aug 27, 2013 | Comment Now 
Front of the queue at Australian call centre.
 
ACMA shops 'freephone' charge changes 
May 22, 2013 | Comment Now 
For mobile users.
 
By Ry Crozier | Mar 1, 2013 | Comment Now 
Perth ISP competes for talent with mines, NBN Co and outsourcers.
 
Satphone providers face tougher 000 access regime 
 
BHP secures print, phone services in Perth 
By Ry Crozier | Jul 10, 2012 | Comment Now 
New City Square office gets kitted out.
 
FBI unmasks LulzSec's Sabu 
By Ry Crozier | Mar 7, 2012 | Comment Now 
Authorities also swoop on alleged Stratfor, FBI phone call hackers.
 
AAPT to expand into infrastructure-as-a-service 
By Ry Crozier | Mar 15, 2011 | Comment Now 
Diversifies hosted business beyond Google's enterprise platform.
 
Skype now free ad-supported software 
By Liam Tung | Mar 8, 2011 | Comment Now 
Targeted audio ads coming your way.
 
Salmat slides on Telstra call centre loss 
Mar 7, 2011 | Comment Now 
May deadline to find new jobs for staff.
 
Telstra lays off Ballarat call centre contractors 
 
Teenager nabbed for Call of Duty DDOS 
By Nicole Kobie | Dec 17, 2010 | Comment Now 
Tracked via IP address.
 
Queensland Police's virtualised contact centre 
Dec 14, 2010 | Comment Now 
Non-emergency contact centre boasts six-star green rating.
 
Centrelink trials call recording technology 
By Liz Tay | Nov 30, 2010 | Comment Now 
Monitors employees' screens, calls in ongoing trial.
 
Oakeshott backs Telstra's Grafton employees 
By Liz Tay | Sep 27, 2010 | Comment Now 
MP ‘surprised’ at Telstra’s plan to close regional call centre.
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