Tag: billing

Security

Thousands affected in billing cloud breach

By Darren Pauli | May 22, 2012 | Comment Now

Usernames, passwords and credit cards stolen.

Security

Telstra shuts down systems after privacy breach

By Brett Winterford | Dec 12, 2011 | Comment Now

Update: Privacy Commissioner steps in as 60,000 passwords reset.

Telco/ISP

ACMA keeps real-time bill pressure on telcos

By Ry Crozier | Sep 9, 2011 | Comment Now

Analysis: Hard cap incentive on excess usage stays despite industry anger.

Telco/ISP

iiNet begins Netspace billing migration

By Ry Crozier | May 9, 2011 | Comment Now

Completes 'capability review' of AAPT's billing platform.

Finance

UK ISP refunds $4m in billing errors

By Liam Tung | Mar 1, 2011 | Comment Now

System integration goes awry.

Software

iiNet rules out multiple billing systems

By Ry Crozier | Sep 20, 2010 | Comment Now

AAPT buy introduces Hyperbaric to the mix.

Telco/ISP

Mobile telcos: Get creative with broadband prices

By Ry Crozier | Aug 30, 2010 | 3 Comments

But upgrade your billing systems first.

Software

Gentrack wins back Meridian deal from Oracle

By Liz Tay | Jul 23, 2010 | Comment Now

Wins $2.5 million billing software contract.

Networking

Telstra spends $1.5bn more on IT in transformation

By Ry Crozier | Oct 28, 2009 | Comment Now

Pledges continued investment to prevent "big bang" projects.

Telco/ISP

Optus launch iPhone billing app

Sep 14, 2009 | Comment Now

Bill shock no more.

Telco/ISP

ISP faces $1m fine for stealing from customers

By Munir Kotadia | Sep 4, 2009 | Comment Now

ACMA flexes its regulatory muscle.

Telco/ISP

Ecomtel folds, blames Telstra ADSL billing dispute

By Ry Crozier | Jul 29, 2009 | 12 Comments

ISPs claim to be overbilled tens of thousands each month.

Software

Western Power buys Oracle billing software

Apr 6, 2009 | Comment Now

Western Power has invested in Oracle software to help manage larger volumes of customer information brought about by disaggregation of the electricity market in Western Australia.

Software

Hansen grows local business, expands into USA

Oct 27, 2008 | Comment Now

Hansen Technologies has acquired the Peace utility customer information system business from First Data Corporation in a move expected to increase the company’s base in ...

Telco/ISP

Telstra retains Accenture to maintain new billing system

Oct 10, 2008 | Comment Now

Accenture has signed a five-year, multi-million-dollar application outsourcing contract with Telstra to maintain the telco’s customer care and billing platform.