Tags: baseRemove, customerRemove

Origin Energy completes troubled SAP transformation 
By Allie Coyne | Sep 18, 2014 | Comment Now 
Claims to have beaten deadline and saved $100 million.
 
Govts pressure Google for more user data 
By Allie Coyne | Sep 16, 2014 | Comment Now 
Australian requests dip slightly.
 
Telstra takes 85k requests for user data in 12 months 
By Allie Coyne | Sep 1, 2014 | Comment Now 
Releases first full-year transparency report.
 
Optus restructuring drags down net profit 
By Allie Coyne | Aug 14, 2014 | Comment Now 
Workforce transformation hits bottom line.
 
How Service NSW uses data to create ‘healthy competition’ 
By Paris Cowan | Jul 31, 2014 | Comment Now 
Real-time performance dashboards critical to constant improvement.
 
Vodafone still bleeding mobile customers 
By Allie Coyne | Jul 23, 2014 | Comment Now 
Turnaround strategy not yet stemming losses.
 
LinkedIn to face customer lawsuit over email addresses 
Jun 16, 2014 | Comment Now 
Judge rules email practices may be damaging.
 
Vodafone sheds one million mobile customers 
By Allie Coyne | May 21, 2014 | Comment Now 
User base falls below five million.
 
Telstra pours $650 million into mobile infrastructure 
 
Telstra Global nears transformation finish-line 
By Ry Crozier | Nov 21, 2013 | Comment Now 
'Heart-lung' systems transplant comes in ahead of schedule.
 
Telstra trial to bring solar power into exchanges 
By Ry Crozier | Nov 4, 2013 | Comment Now 
Cutting energy costs with technology trials.
 
Telstra to back up base stations with fuel cells 
By Ry Crozier | Oct 31, 2013 | Comment Now 
New power source added to design standards.
 
VHA expects fresh round of customer losses 
By Ry Crozier | Oct 22, 2013 | Comment Now 
Clean out of non-revenue generating users.
 
Telstra expands 4G network rollout 
By Ry Crozier | Jul 18, 2013 | Comment Now 
Targets 1500 more base stations for upgrade.
 
Fair Work Ombudsman to overhaul customer IT systems 
 
Defence switches on delayed CCTV project 
By Allie Coyne | Jul 3, 2013 | Comment Now 
Contract for base security program awarded.
 
NSW Govt expands transport smartcard trial 
Jun 3, 2013 | Comment Now 
Rollout focus shifts to train network.
 
Salesforce goes mobile for Service Cloud 
By Charis Palmer | Feb 26, 2013 | Comment Now 
But will it shift Australian thinking on customer data storage?
 
VHA flags more losses after another 443,000 customers walk 
By Ry Crozier | Feb 26, 2013 | Comment Now 
Hopes to stem mounting losses in 2014.
 
Twitter no solution for customer service 
By Joshua Gliddon | Feb 22, 2013 | Comment Now 
Social media akin to airing dirty laundry in public.
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  39%
 
Your insurance company
  3%
 
A technology company (Google, Facebook et al)
  8%
 
Your telco, ISP or utility
  7%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  21%
 
An Australian law enforcement agency (AFP, ASIO et al)
  15%
 
A State Government agency (Health dept, etc)
  5%
TOTAL VOTES: 954

Vote