Ditching the CIO title in favour of a customer focus  
By Beverley Head | Jun 23, 2015 | Comment Now 
Bendigo and Adelaide Bank's Andrew Watts is racing to give his customers what they want ... before someone else does.
 
RBS customers face payments wait after IT failure 
Jun 19, 2015 | Comment Now 
Customers outraged by missed bill and wage payments.
 
CBA launches single-view banking app for tablets 
By Paris Cowan | Jun 19, 2015 | Comment Now 
Forecasting and visualisation to gamify financial management.
 
DHS discovers $1.7bn in welfare fraud through data matching 
By Paris Cowan | Jun 3, 2015 | Comment Now 
Tech advances open the way for DHS to chase extra payments.
 
NAB completes Oracle customer master rollout 
By Allie Coyne | May 26, 2015 | Comment Now 
Single customer view rolled out to 4500 bankers.
 
Data matching to help Immigration catch fake visa couples 
By Paris Cowan | May 26, 2015 | Comment Now 
Analysis against Centrelink records to fish out suspected fraud.
 
Aussie customers double-billed due to PayPal glitch 
By Allie Coyne | May 21, 2015 | Comment Now 
Users charged twice for one transaction.
 
Aussie banks dump Bitcoin traders 
By Paris Cowan | Apr 8, 2015 | Comment Now 
Too risky to be a customer?
 
Deutsche Bank outsources to HP in multi billion dollar deal 
Feb 25, 2015 | Comment Now 
Ten-year infrastructure deal inked.
 
Uni IT manager claims credit card debt drove him to fraud 
By Paris Cowan | Feb 19, 2015 | Comment Now 
“Really, really sorry” for alleged $114k invoice scam.
 
Westpac NZ hires new CIO 
By Allie Coyne | Feb 17, 2015 | Comment Now 
South African banking exec takes top tech job.
 
Alleged uni IT scammer accused of stealing $114k 
By Paris Cowan | Feb 16, 2015 | Comment Now 
ICAC begins probe into Brett Roberts.
 
CommBank’s head of IT operations steps down 
 
Inside BOQ’s new approach to end-user computing 
By Allie Coyne | Dec 10, 2014 | Comment Now 
New head office provides fertile ground for change.
 
RBS hit with $102m fine for IT failures 
By Allie Coyne | Nov 21, 2014 | Comment Now 
Systems crash lands bank in regulatory hot water.
 
Wife of accused Sydney Uni IT fraudster admits lying to ICAC 
By Paris Cowan | Nov 21, 2014 | Comment Now 
Faces up to five years in prison.
 
Debunking the innovation myth 
By Brett Winterford | Nov 14, 2014 | Comment Now 
Banks don’t need chief innovation, data or digital officers, says Westpac’s Dave Curran. They’ve just got to get on with the job.
 
NAB tech team told to build now, mop up later 
By Brett Winterford | Nov 6, 2014 | Comment Now 
Build of complete tech stack prioritised over customer migrations.
 
Visa defends security of contactless cards  
By Juha Saarinen | Nov 5, 2014 | Comment Now 
Claims they are safe against rogue foreign transactions.
 
Amex replaces credit card numbers with digital tokens 
By Allie Coyne | Nov 5, 2014 | Comment Now 
Aims to circumvent fraudsters.
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