Ditching the CIO title in favour of a customer focus  
By Beverley Head | Jun 23, 2015 | Comment Now 
Bendigo and Adelaide Bank's Andrew Watts is racing to give his customers what they want ... before someone else does.
 
RBS customers face payments wait after IT failure 
Jun 19, 2015 | Comment Now 
Customers outraged by missed bill and wage payments.
 
CBA launches single-view banking app for tablets 
By Paris Cowan | Jun 19, 2015 | Comment Now 
Forecasting and visualisation to gamify financial management.
 
SecurePay security issue triggered NAB Transact outages 
By Allie Coyne | Jun 17, 2015 | Comment Now 
Quick reaction had unintended consequences.
 
NAB struggles through extended Transact downtime 
By Allie Coyne | Jun 4, 2015 | Comment Now 
Customers react to a month of problems.
 
NAB completes Oracle customer master rollout 
By Allie Coyne | May 26, 2015 | Comment Now 
Single customer view rolled out to 4500 bankers.
 
How NAB, Westpac and CBA try to get the jump on new attackers 
By Ry Crozier | Mar 11, 2015 | Comment Now 
Banks comb incoming connections for clues.
 
Westpac NZ hires new CIO 
By Allie Coyne | Feb 17, 2015 | Comment Now 
South African banking exec takes top tech job.
 
NAB takes new approach to software testing 
By Allie Coyne | Dec 16, 2014 | Comment Now 
Opts for units over man hours.
 
CommBank’s head of IT operations steps down 
 
Inside BOQ’s new approach to end-user computing 
By Allie Coyne | Dec 10, 2014 | Comment Now 
New head office provides fertile ground for change.
 
Australia’s fintech landscape goes under the microscope 
By Allie Coyne | Dec 8, 2014 | Comment Now 
FSI panel recommends national digital identity, innovation committee.
 
Swift, Fiserv to build Australia’s new payments platform 
By Allie Coyne | Dec 2, 2014 | Comment Now 
Real-time processing promised under 12-year deal.
 
RBS hit with $102m fine for IT failures 
By Allie Coyne | Nov 21, 2014 | Comment Now 
Systems crash lands bank in regulatory hot water.
 
Optus offers NFC payments on Android phones 
By Allie Coyne | Nov 14, 2014 | Comment Now 
First telco to dive into mobile payments.
 
Debunking the innovation myth 
By Brett Winterford | Nov 14, 2014 | Comment Now 
Banks don’t need chief innovation, data or digital officers, says Westpac’s Dave Curran. They’ve just got to get on with the job.
 
NAB tech team told to build now, mop up later 
By Brett Winterford | Nov 6, 2014 | Comment Now 
Build of complete tech stack prioritised over customer migrations.
 
Amex replaces credit card numbers with digital tokens 
By Allie Coyne | Nov 5, 2014 | Comment Now 
Aims to circumvent fraudsters.
 
ANZ equips ATMs with 'tap and pin' technology 
By Allie Coyne | Nov 5, 2014 | Comment Now 
Makes long-trialled mobile wallet publicly available.
 
Westpac merges seven legacy wealth systems 
By Allie Coyne | Nov 3, 2014 | Comment Now 
Celebrates completion of retail online banking migrations.
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