Customs to pilot new border clearance system 
By Allie Coyne | Jul 21, 2014 | Comment Now 
Automated, biometric future for travellers.
 
Nokia-Siemens Networks under pressure to perform 
By Ritsuko Ando | Jan 21, 2014 | Comment Now 
Tie-up with Alcatel-Lucent?
 
Inside NBN Co's 108Mbps apartment block test 
By Ry Crozier | Dec 17, 2013 | Comment Now 
The technical details.
 
Meet the man anointed to save Bell Labs 
By Ry Crozier | Dec 3, 2013 | Comment Now 
How he plans to resurrect the famed research firm.
 
How Qantas riled up the Kiwis during Rugby World Cup 
By Ry Crozier | Nov 25, 2013 | Comment Now 
And why it won't happen in 2015.
 
Vodafone invests in social to combat customer churn 
By Ry Crozier | Nov 19, 2013 | Comment Now 
Seeks an 'omnichannel' view of customers.
 
Inside Alcatel-Lucent's bid to keep its NBN contracts 
By Ry Crozier | Nov 18, 2013 | Comment Now 
Big guns brought in to lay out strategy to NBN Co.
 
iiNet pulls in 12,000 NBN fibre customers 
By Ry Crozier | Aug 21, 2013 | Comment Now 
Surpasses 20,000 total connections on new network.
 
Kogan sues ispONE 
By Allie Coyne | Apr 9, 2013 | Comment Now 
Telco partner in legal firing line.
 
New Alcatel chief prepares recovery plan 
Mar 28, 2013 | Comment Now 
Countering cash burn, high costs, and stiff competition.
 
iiNet adds 2600 NBN fibre customers 
By Ry Crozier | Mar 19, 2013 | Comment Now 
In just over three months.
 
Dropbox overhaul aims to attract enterprise users 
By Gerry Shih | Feb 13, 2013 | Comment Now 
Role-based access, dashboards introduced.
 
Westpac customers still waiting for mobile banking upgrade 
 
Internode makes play for disgruntled Adam customers 
By Ry Crozier | Oct 24, 2012 | Comment Now 
As 'only true remaining South Australian ISP' is sold.
 
HP Australia hit by ACCC legal case 
By Ry Crozier | Oct 16, 2012 | Comment Now 
Warranty and guarantee obligations questioned.
 
Emergency maintenance downs SugarCRM cloud 
 
Alcatel-Lucent fits comms to WA floating gas plant 
By Ry Crozier | Jul 25, 2012 | Comment Now 
World-first platform built for Shell Australia's Prelude project.
 
Misled TPG unlimited customers granted free exit 
Jul 24, 2012 | Comment Now 
Can terminate contract without penalty.
 
Alcatel-Lucent lands Wheatstone LNG work 
By Ry Crozier | Jan 11, 2012 | Comment Now 
Wins major Western Australian gas project.
 
Telco strategy shifts to the customer 
By David Kennedy | Dec 9, 2011 | Comment Now 
Comment: Better customer service a win for consumers and telcos.
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