Origin Energy completes troubled SAP transformation 
By Allie Coyne | Sep 18, 2014 | Comment Now 
Claims to have beaten deadline and saved $100 million.
 
Kicking the XP habit is hard 
By Juha Saarinen | Jul 8, 2014 | Comment Now 
[Blog post] Nobody should use XP any more, but...they do.
 
iiNet chases over $241k in unbilled line rental 
By Allie Coyne | Apr 22, 2014 | Comment Now 
System glitch left customers undercharged.
 
Telstra to offer real-time billing, tracking of technicians 
By Allie Coyne | Mar 3, 2014 | Comment Now 
Embarks on 'digital first' strategy.
 
Synergy starts bringing IT back onshore 
By Paris Cowan | Feb 11, 2014 | Comment Now 
WA energy retailer's billing project draws to a close.
 
Optus repays $9m to overcharged customers 
By Allie Coyne | Oct 18, 2013 | Comment Now 
Programmer makes coding error, 235k customers affected.
 
Origin Energy lifts itself out of SAP doldrums 
By Paris Cowan | Sep 4, 2013 | Comment Now 
Late billing peaks at 180,000, impacts cash flow.
 
Virgin Mobile tweaks billing system for new TCP code 
By Allie Coyne | Aug 9, 2013 | Comment Now 
Uses compliance opportunity to revamp self service.
 
Telstra's 117 MB mobile data 'mystery' solved 
By Ry Crozier | Jul 29, 2013 | Comment Now 
Analysis: The network configuration reason behind the puzzle.
 
Australia Post seeks govt support for Digital Mailbox 
By Charis Palmer | May 27, 2013 | Comment Now 
Wants solution to be mandated.
 
Telstra Wholesale sports real-time charging system 
By Ry Crozier | Nov 22, 2012 | Comment Now 
Updated: Opens network to prepaid 3G services.
 
AGL equity drops $80m over incorrect data 
By Liz Tay | Aug 23, 2012 | Comment Now 
SAP review identifies erroneous estimates.
 
Servcorp examines core billing systems 
By Ry Crozier | Jun 28, 2012 | Comment Now 
Sweats unified communications assets.
 
Thousands affected in billing cloud breach 
By Darren Pauli | May 22, 2012 | Comment Now 
Usernames, passwords and credit cards stolen.
 
Zeus pillages billing providers 
By Marcos Colon | Apr 12, 2012 | Comment Now 
Malware takes screen caps of payment website.
 
Telstra shuts down systems after privacy breach 
By Brett Winterford | Dec 12, 2011 | Comment Now 
Update: Privacy Commissioner steps in as 60,000 passwords reset.
 
Enterprise IT Global in administration 
By Ry Crozier | Sep 29, 2011 | Comment Now 
Owner of ISPs, IT services firms faces cash trouble.
 
ACMA keeps real-time bill pressure on telcos 
By Ry Crozier | Sep 9, 2011 | Comment Now 
Analysis: Hard cap incentive on excess usage stays despite industry anger.
 
iiNet begins Netspace billing migration 
By Ry Crozier | May 9, 2011 | Comment Now 
Completes 'capability review' of AAPT's billing platform.
 
UK ISP refunds $4m in billing errors 
By Liam Tung | Mar 1, 2011 | Comment Now 
System integration goes awry.
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