Tags: acma , tio

Telco/ISP

Bytecard misses ACMA dispute deadline

By Ry Crozier | Nov 15, 2011 | Comment Now

Under threat of legal action.

Telco/ISP

Opinion: Telcos talk nonsense on customer service

By David Havyatt | Apr 29, 2011 | 11 Comments

Customer service won't improve until telcos acknowledge the problem.

Telco/ISP

Opinion: Telcos need to address TIO disquiet

By David Havyatt | Nov 12, 2010 | 3 Comments

..before the Government comes knocking.

Telco/ISP

ISP Beagle says half of TIO effort wasted

By Ry Crozier | Oct 6, 2010 | 5 Comments

Neutral outcomes balloon.

Telco/ISP

Privacy Commissioner too slow on telco complaints

By Ry Crozier | Sep 14, 2010 | Comment Now

Commissioner should "name and shame" wrongdoers, say UNSW researchers.

Telco/ISP

Telco questions TIO complaint count

By Brett Winterford | Apr 21, 2010 | 17 Comments

Were there that many complaints?

Telco/ISP

Canberra ISP cops warning over TIO compliance breach

By Ry Crozier | Mar 27, 2009 | Comment Now

Bytecard, which trades as Canberra ISP Netspeed, has been issued a formal warning for allegedly failing to cooperate with the Telecommunications Industry Ombudsman (TIO) over ...

Telco/ISP

Brisbane ISP charges customers to make complaints

Oct 17, 2008 | Comment Now

‘Impecunious’ Brisbane-based ISP, We.net.au, has been fined over $8,000 for trying to charge fees to customers that complained about them to the Telecommunications Industry ...