Tag: accan

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Aussie smartphone users can log signal woes 
Telco/ISP
Aussie smartphone users can log signal woes
By Ry Crozier | Mar 20, 2013 | Comment Now 
App is free, but iOS, Android versions vary.
 
Law firm mum on Vodafone class action sign-ups 
Telco/ISP
Law firm mum on Vodafone class action sign-ups
By Allie Coyne | Mar 4, 2013 | Comment Now 
Needs numbers to make a case.
 
Telco code won't end bill shock: Ombudsman 
Telco/ISP
Telco code won't end bill shock: Ombudsman
By James Hutchinson | Oct 10, 2012 | Comment Now 
Gaps remain in TCP code.
 
Telstra fears regulatory gaming of NBN SAU 
Telco/ISP
Telstra fears regulatory gaming of NBN SAU
By Ry Crozier | Sep 7, 2012 | Comment Now 
Wants 'walkway' to negotiation, not regulatory wisdom.
 
iiNet accuses Govt of gaming data retention debate 
Telco/ISP
iiNet accuses Govt of gaming data retention debate
By Ry Crozier | Sep 6, 2012 | Comment Now 
Is current costly proposal merely an ambit claim?
 
ACCAN continues push for real-time data alerts 
Telco/ISP
ACCAN continues push for real-time data alerts
By James Hutchinson | Jul 12, 2012 | Comment Now 
Consumer group unsatisfied with ACMA concession.
 
Telcos given six weeks to improve customer service 
Telco/ISP
Telcos given six weeks to improve customer service
By James Hutchinson | Jul 11, 2012 | Comment Now 
ACMA accepts revised code.
 
ACMA sets June deadline for consumer code 
Telco/ISP
ACMA sets June deadline for consumer code
By James Hutchinson | Jun 12, 2012 | Comment Now 
Third revision down to the wire.
 
ACMA cold on revised customer service code 
Telco/ISP
ACMA cold on revised customer service code
By James Hutchinson | Apr 18, 2012 | Comment Now 
Regulator threatens direct intervention.
 
Telcos, consumer bodies tussle on self-regulation 
Telco/ISP
Telcos, consumer bodies tussle on self-regulation
By James Hutchinson | Oct 28, 2011 | Comment Now 
For industry interests or public?
 
Telcos split on mobile 1800 proposal 
Telco/ISP
Telcos split on mobile 1800 proposal
By James Hutchinson | Oct 12, 2011 | Comment Now 
Over 100,000 contracts require renegotiation.
 
ACCAN experiments with private funding 
Telco/ISP
ACCAN experiments with private funding
By James Hutchinson | Sep 9, 2011 | Comment Now 
Seeks life after contract.
 
Vodafone not a scapegoat for TIO spike 
Telco/ISP
Vodafone not a scapegoat for TIO spike
By Ry Crozier | May 4, 2011 | Comment Now 
Consumer group finds complaints rising across all telcos.
 
Privacy Office critical of telco complaints study 
Telco/ISP
Privacy Office critical of telco complaints study
By Ry Crozier | Sep 16, 2010 | Comment Now 
TIO and ACMA comparisons "inappropriate".
 
Privacy Commissioner too slow on telco complaints 
Telco/ISP
Privacy Commissioner too slow on telco complaints
By Ry Crozier | Sep 14, 2010 | Comment Now 
Commissioner should "name and shame" wrongdoers, say UNSW researchers.
 
Law centre launch: NBN Co promises transparency 
Telco/ISP
Law centre launch: NBN Co promises transparency
By Liz Tay | Mar 4, 2010 | 2 Comments 
Organisations vie for a say.
 
Telcos should compensate complainers, says watchdog 
Telco/ISP
Telcos should compensate complainers, says watchdog
By Ben Grubb | Oct 26, 2009 | 5 Comments 
ACCAN calls on Conroy to ‘threaten’ industry with further reform.
 
ACCAN adds to calls for ISPs to secure networks 
Security
ACCAN adds to calls for ISPs to secure networks
By Brett Winterford | Oct 8, 2009 | 5 Comments 
Further calls for ISPs to police the internet.
 
ACCAN consumer telco advocacy body gets heads 
Telco/ISP
ACCAN consumer telco advocacy body gets heads
Apr 17, 2009 | Comment Now 
An ex-ACCC deputy chair and the chief of the Consumers’ Telecommunications Network (CTN) have been appointed to the Government’s newly-formed consumer telecommunications ...
 
New consumer telco body will cost $700,000 
Telco/ISP
New consumer telco body will cost $700,000
Dec 2, 2008 | Comment Now 
Senator Conroy, Minister for Communications, will spend $700,000 to establish a new body for consumer representation in telecommunications: the Australian Communications ...
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