TPG pays fines over misleading bundles

 

Slap on the wrist over 'free VoIP minutes'.

Discount ISP TPG has again come under fire from Australia’s competition watchdog, paying two infringement fines after being found to have misled customers in its advertising.

The ISP has paid $13,200 in fines in relation to advertising ‘500 free VoIP minutes’ as part of a broadband bundle plan.

On closer inspection, the Australian Competition and Consumer Commission found that the customer would only gain access to these calls if all calls were a minimum duration of ten minutes and terminated in one of six Australian capital cities (Sydney, Melbourne, Brisbane, Adelaide, Canberra or Perth.)

The ACCC had previously taken affront to TPG’s marketing of ‘unlimited’ broadband plans for $29.95 per month – despite these plans requiring phone line rental at an additional $30 per month.

ACCC chairman Rod Sims said the competition watchdog was “tired of correcting” fine-print qualification in telecommunications industry advertising, and will continue to meter out fines.

 “The ACCC has repeatedly put the telecommunications industry on notice that it will not tolerate misleading advertising, and is concerned that consumers are regularly still not offered transparent and clear information about the price, terms and conditions for their services.

 “The ACCC will take an increasingly aggressive approach to send the message that this kind of misleading advertising will not be tolerated,” Sims said.

Copyright © iTnews.com.au . All rights reserved.


TPG pays fines over misleading bundles
 
 
 
Top Stories
Australia passes data retention into law
Mammoth last-ditch effort by Greens, indies knocked back.
 
Turnbull introduces bill to block piracy websites
Takes ownership of legislation from Brandis.
 
ATO to kill off e-Tax
Veteran software to be replaced by more modern myTax.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Xero now includes an inventory function built-in
Mar 26, 2015
Xero has added inventory and other major new features to the latest release of its cloud ...
Apple reveals its new MacBook
Mar 13, 2015
Replacing the MacBook Air as Apple's thinnest laptop, the new MacBook comes packed with features.
Xero has released a new version of its app for the iPad
Mar 6, 2015
iPad-wielding Xero users can now take advantage of a new version of the iOS app for the cloud ...
Microsoft is offering Azure for Disaster Recovery to Australian SMBs
Feb 10, 2015
If you haven't talked to your IT provider about disaster recovery, it might be worth discussing ...
The 2015 Xero Roadshow is on: here are the locations and dates
Feb 6, 2015
The 2015 Xero Roadshow kicked off this week - see where you can attend at locations around ...
Latest Comments
Polls
Do you support the Government's data retention scheme?

   |   View results
Yes
  8%
 
No
  92%
TOTAL VOTES: 1316

Vote