Forensics blamed for tardy Sony notice

Powered by SC Magazine
 

Sony says sorry.

Sony's US chief Howard Stringer has blamed forensic tests for a week-long delay in notifying 77 million customers of the PlayStation Network data breach.

Stringer acknowledged customers were unhappy with the notification process in a letter published online today.

“I know some believe we should have notified our customers earlier than we did. It’s a fair question,” Stronger said.

“I wish we could have gotten the answers we needed sooner, but forensic analysis is a complex, time-consuming process.

"Hackers, after all, do their best to cover their tracks, and it took some time for our experts to find those tracks and begin to identify what personal information had — or had not — been taken.”

Sony said it was in the final stages of bringing the disabled PlayStation Network and Qriocity services back online.

By comparison, security company LastPass took less than a day to notify thousands of users of a potential data breach and announce plans to fast-track network security improvements.

Copyright © SC Magazine, Australia


Forensics blamed for tardy Sony notice
 
 
 
Top Stories
Meet FABACUS, Westpac's first computer
GE225 operators celebrate gold anniversary.
 
NSW Govt gets ready to throw out the floppy disks
[Opinion] Dominic Perrottet says its time for government to catch up.
 
iiNet facing new copyright battle with Hollywood
Fighting to protect customer details.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
In which area is your IT shop hiring the most staff?




   |   View results
IT security and risk
  26%
 
Sourcing and strategy
  12%
 
IT infrastructure (servers, storage, networking)
  21%
 
End user computing (desktops, mobiles, apps)
  15%
 
Software development
  26%
TOTAL VOTES: 337

Vote
Would your InfoSec team be prepared to share threat data with the Australian Government?

   |   View results
Yes
  58%
 
No
  42%
TOTAL VOTES: 142

Vote