Play.com leaks customer data

Powered by SC Magazine
 

Online retailer's marketing firm makes customers targets for phishers.

Play.com has admitted a security breach has leaked customer details.

The online retailer emailed customers last night, warning that its marketing company had suffered a security breach.

"Unfortunately this has meant that some customer names and email addresses may have been compromised," the email said.

"Please be assured this issue has occurred outside of Play.com and no other personal customer information has been involved," it added.

Play.com advised users to be "vigilant" with their email, and asked users to forward "anything suspicious" to privacy@play.com for investigation.

The email list is apparently already being used to target customers with phishing scams, according to reports in forums.

Update: A spokesman for Play.com said the breach only leaked email addresses, not credit cards, addresses, or passwords, which were held separately from marketing data.

"We believe this issue may be related to some irregular activity that was identified in December 2010 at our email service provider, Silverpop," CEO John Perkins said in a statement. "Investigations at the time showed no evidence that any of our customer email addresses had been downloaded."

"Play.com has taken all the necessary steps with Silverpop to ensure a security breach of this nature does not happen again," he added.

This article originally appeared at pcpro.co.uk

Copyright © PC Pro, Dennis Publishing


Play.com leaks customer data
 
 
 
Top Stories
First look: Microsoft Outlook for iOS
[Update] Office productivity suite for iOS completed with Outlook.
 
NewSat defaults on $26m in overdue Lockheed payments
Jabiru-1 satellite build hits further hurdles.
 
IBM denies plans to cut 112k jobs
But admits to further restructuring.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  36%
 
Your insurance company
  5%
 
A technology company (Google, Facebook et al)
  9%
 
Your telco, ISP or utility
  8%
 
A retailer (Coles, Woolworths et al)
  4%
 
A Federal Government agency (ATO, Centrelink etc)
  18%
 
An Australian law enforcement agency (AFP, ASIO et al)
  14%
 
A State Government agency (Health dept, etc)
  7%
TOTAL VOTES: 3077

Vote
Do you support the abolition of the Office of the Information Commissioner?

   |   View results
I support shutting down the OAIC.
  27%
 
I DON'T support shutting the OAIC.
  73%
TOTAL VOTES: 979

Vote