ZoneLabs details Microsoft patch workarounds

Powered by SC Magazine
 

ZoneLabs has issued an advisory detailing workarounds for those locked out of their internet connections by Microsoft's latest round of bug fixes.

ZoneLabs has issued a preliminary advisory detailing workarounds for ZoneAlarm users who have been locked out of their internet connections by Microsoft's latest round of bug fixes.

The firm issued three possible solutions for the unknown percentage of the hundreds of thousands of users of its popular ZoneAlarm firewall who have fallen foul of the Patch Tuesday 'fixes'.

ZoneLabs confirmed that the Microsoft patch cripples platforms including ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware and ZoneAlarm Security Suite.

The first recommended action is to uninstall the hotfix via the Windows 'Add and Remove Programs' menu.

For users with more technical skills ZoneLabs suggests adding the relevant ISP's DNS servers to ZoneAlarm's trusted zone.

A final resort, which ZoneLabs does not recommend, is reducing the security level of ZoneAlarm to medium for the internet zone.

A vnunet.com Forum visitor confirmed that removing the Microsoft update solves the problem.

"The XP update dated 7/8/08 does not play well with systems running Zone Alarm. Symptoms: all network software reports you are connected but you're NOT. POP3 does not connect; web pages do not display. 3 hours of ATT tech (hahahaha) support later, after telling them I suspected the update, and that I ran ZA, I finally reached a person who told me about this conflict.

"I wish I could give you the name of the file, but I uninstalled it, during the process (finally fixed it myself, btw) and told it not to tell me about it again. Tomorrow when my left ear recovers, I'll call the MS 866 number (866-PCSAFETY) and see if I can patch the MS problem w/o hosing my internet connection again."

Copyright ©v3.co.uk


ZoneLabs details Microsoft patch workarounds
 
 
 
Top Stories
Westpac hires SAP man as CTO
Creates four new IT lead positions.
 
Qld Transport to replace core registration system
State's biggest citizen info repository set for overhaul.
 
Innovating in the sleepy super industry
There’s little incentive to be on the bleeding edge, so why is Andrew Todd fighting so hard?
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
More 4G from Optus in Darwin
Nov 21, 2014
Click to see where Optus has expanded coverage to the suburbs near Darwin.
Optus steps up regional 4G coverage
Nov 20, 2014
Once 700Mhz services are working, Optus claims regional users will have a "faster and more ...
This Huawei 4G phone costs $99
Nov 12, 2014
The $99 Huawei Ascend Y550, available through Vodafone, enters the budget market as one of the ...
4G smartphones: Microsoft's Lumia 830
Nov 7, 2014
Microsoft has announced its flagship Windows Phone, the Nokia Lumia 830 4G, will be available in ...
Do you direct debit customers? Read this
Oct 10, 2014
Authorities have been targeting direct debit practices with iiNet and Dodo receiving formal ...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  39%
 
Your insurance company
  3%
 
A technology company (Google, Facebook et al)
  7%
 
Your telco, ISP or utility
  7%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  21%
 
An Australian law enforcement agency (AFP, ASIO et al)
  15%
 
A State Government agency (Health dept, etc)
  6%
TOTAL VOTES: 942

Vote