ZoneLabs details Microsoft patch workarounds

Powered by SC Magazine
 

ZoneLabs has issued an advisory detailing workarounds for those locked out of their internet connections by Microsoft's latest round of bug fixes.

ZoneLabs has issued a preliminary advisory detailing workarounds for ZoneAlarm users who have been locked out of their internet connections by Microsoft's latest round of bug fixes.

The firm issued three possible solutions for the unknown percentage of the hundreds of thousands of users of its popular ZoneAlarm firewall who have fallen foul of the Patch Tuesday 'fixes'.

ZoneLabs confirmed that the Microsoft patch cripples platforms including ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware and ZoneAlarm Security Suite.

The first recommended action is to uninstall the hotfix via the Windows 'Add and Remove Programs' menu.

For users with more technical skills ZoneLabs suggests adding the relevant ISP's DNS servers to ZoneAlarm's trusted zone.

A final resort, which ZoneLabs does not recommend, is reducing the security level of ZoneAlarm to medium for the internet zone.

A vnunet.com Forum visitor confirmed that removing the Microsoft update solves the problem.

"The XP update dated 7/8/08 does not play well with systems running Zone Alarm. Symptoms: all network software reports you are connected but you're NOT. POP3 does not connect; web pages do not display. 3 hours of ATT tech (hahahaha) support later, after telling them I suspected the update, and that I ran ZA, I finally reached a person who told me about this conflict.

"I wish I could give you the name of the file, but I uninstalled it, during the process (finally fixed it myself, btw) and told it not to tell me about it again. Tomorrow when my left ear recovers, I'll call the MS 866 number (866-PCSAFETY) and see if I can patch the MS problem w/o hosing my internet connection again."

Copyright ©v3.co.uk


ZoneLabs details Microsoft patch workarounds
 
 
 
Top Stories
AGL restructure sees CIO depart
Owen Coppage to leave after ten years.
 
Data: Advertising's best frenemy
STW Group's Tom Ceglarek faces a digital conundrum: he must feed his client's demand for performance insights while his industry is being undermined by data analysis.
 
Inside Telstra's multi-faceted cloud strategy
An overview of its own cloud and deals with Cisco, VMware, IBM and NextDC.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Small business win in a budget with 'fair' savings: Abbott
Apr 17, 2015
Tony Abbott has reaffirmed that the government’s aim is “always to get taxes ...
Xero now includes an inventory function built-in
Mar 26, 2015
Xero has added inventory and other major new features to the latest release of its cloud ...
Apple reveals its new MacBook
Mar 13, 2015
Replacing the MacBook Air as Apple's thinnest laptop, the new MacBook comes packed with features.
Xero has released a new version of its app for the iPad
Mar 6, 2015
iPad-wielding Xero users can now take advantage of a new version of the iOS app for the cloud ...
Microsoft is offering Azure for Disaster Recovery to Australian SMBs
Feb 10, 2015
If you haven't talked to your IT provider about disaster recovery, it might be worth discussing ...
Latest Comments
Polls
Do you support the Government's data retention scheme?

   |   View results
Yes
  11%
 
No
  89%
TOTAL VOTES: 2133

Vote