Negotiating Major IT Contracts

In the past 15 years, outsourcing has become a viable means for companies to control costs. As IT projects increase in scope and value, it becomes critical for you, as the CTO, CIO or IT Manager to ensure that you have negotiated the best deal up-front rather than to discover mid-way through the contracted period that the contract terms do not adequately meet your organisation’s needs.

The IT function is increasingly seen as a business unit where CIOs and IT managers become a business manager, overseeing many strategic and operational issues, including the outsourcing of both core and non-core functions.

With the intention of lowering costs, service contracts or service level agreements (SLA) are signed, together with the problems that come with it – discrepancies in service, misunderstanding of contract terms, mismatched expectations, amongst others.

- Are you currently looking at outsourcing your IT functions or moving into the Cloud?
- Perhaps you need to upgrade your CRM systems, or comply with new regulatory requirements?
- Your organisation may have recently merged with another – how will you integrate effectively the IT systems of each?

By attending this invaluable one-day workshop, you will have the opportunity to examine the business issues that you need to understand and address when entering the negotiation process and to formulate a negotiation framework that will maximise the value of your IT contract.

Ground Floor, 83 Walker Street
North Sydney NSW, Australia
aga@arkgroupasia.com