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Microsoft Unified Communications solutions are based on a suite of powerful and integrated technologies to help colleagues and customer communicate faster, more efficiently and more effectively.

Unified Messaging

One inbox for all your messages

With Microsoft Unified Communications technologies, your email, voicemail, faxes, and calendar events can all arrive in one inbox. This means you can prioritise and code your voicemails and faxes just like any piece of email. You can even forward them, to one person or to many, with just a few clicks.

Programmatic path to compliance
With voicemail and faxes integrated into Microsoft Exchange Server 2007, you can apply the same programmatic journaling and archiving you use for email to all of your asynchronous messaging. Retaining email, voicemail, and faxes in a central archive resolves many of the compliance issues businesses currently face.

Enhanced support for mobile users
Microsoft Exchange Server 2007 includes Exchange ActiveSync technology which delivers messaging to a variety of mobile devices, and a rich Outlook experience on Windows Mobile Devices. Microsoft Outlook Web Access has been redesigned for greater stability and security, so users can stay connected via the Web.

Presence

Communications at your fingertips
Presence unites all your contact information – including phone numbers, email addresses, and instant message – with the various ways in which you communicate – via phone, conferencing, instant messaging and email.

Connect from anywhere

Presence information travels throughout your communications environment and is readily accessible. So whenever a contact’s name appears in an email, on a teamsite, or in a document workspace, it is accompanied by contact information. Presence integrates with Windows Mobile devices, so real-time status and contact information is available when you’re on the road too.

Single sign on, single directory

When your users log on to their machines, they automatically log into Presence. Presence pulls data from Active Directory and Microsoft Exchange Server 2007 to put complete directory information and real-time availability at users’ fingertips. Presence depends on your existing infrastructure, so there is no data entry and no new objects to build in the directory.

Conferencing

Conferencing with a click
With Microsoft Office Communicator 2007, building a conference call happens with drag and drop simplicity. You can transform any conversation, whether a simple phone call or even an instant message session, into a conference call or a videoconference on the fly.

Meet online with Microsoft Office Live Meeting 2007
Live Meeting supports the voice and video conferencing tools in Office Communicator 2007 with a rich, online meeting environment. With Live Meeting, you can make presentations, share files and work together, all in real time, so teams can meet and work no matter where everyone is located.

Conference calls that meet compliance regulations
Microsoft Unified Communications technologies deliver voice and video conferencing through Microsoft Office Communications Server 2007 via IP. This means that conference call audio and video streams are captured and logged just like an instant message or an email. Retaining every conferencing instance in a central archive can be an important business resource and resolves many of the compliance issues businesses currently face.

Voice

VoIP as you are

Microsoft Office Communications Server 2007 works with legacy telecommunications infrastructures. So you can deploy VoIP and can keep your current PABX and telephony hardware.

Say goodbye to the # key
With VoIP, people manage the telephone the same way they manage email and the internet: with intuitive software. With Microsoft Office Communicator 2007, basic telephone tools like call forwarding and conference calling are easier to use.

Simplified administration
The same Active Directory that underpins the rest of your IT infrastructure supports directory information and click-to-call functionality. Plus, Office Communications Server 2007 uses the same management tools as Exchange Server 2007, so you don’t have to work in multiple applications to administer your communications infrastructure.