Qantas chaos as check-in computers crash

 

Global Altea outage.

Qantas has confirmed a global outage of Amadeus' Altea reservation system is the cause of chaos at check-in counters nationally for the airline on Sunday.

"Global issues with Altea system affecting check-in," Qantas said on its official Twitter page.

"Issue resolved and ports will be back online shortly. We're sorry for the inconvenience."

Affected travellers took to Twitter over the weekend with several saying flights were delayed as a result of the computer system crash.

Several reported planes on the tarmac for extended periods due to the outage.

Pictures tweeted from Tullamarine in Melbourne show long queues at the check-in counters.

An iTnews reader similarly reported chaos in Perth this morning.

The cause of the crash has not been confirmed.

However, several Twitter users speculated that it may have been caused by the addition of a "leap second" overnight "to keep the world's official atomic clocks in sync".

A Qantas spokesperson has been contacted for comment and confirmation of the cause.

The reservation system portion of Amadeus' Altea suite is used by 140 airlines worldwide.

A similar outage hit the hosted Altea system, affecting airlines globally, in January.

A spokesperson for Amadeus has also been contacted for comment.

More to come...

Copyright © iTnews.com.au . All rights reserved.


Qantas chaos as check-in computers crash
Tags
 
 
 
Top Stories
Toll Group to go Google
Poaches Woolworths project manager.
 
How News Corp's CIO tackled skills in his race to the cloud
What to do when your team’s talents are no longer needed.
 
Photos: How Thodey transformed Telstra
From turbulent Trujillo to Australia's leading telco.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  35%
 
Your insurance company
  5%
 
A technology company (Google, Facebook et al)
  8%
 
Your telco, ISP or utility
  8%
 
A retailer (Coles, Woolworths et al)
  4%
 
A Federal Government agency (ATO, Centrelink etc)
  18%
 
An Australian law enforcement agency (AFP, ASIO et al)
  15%
 
A State Government agency (Health dept, etc)
  7%
TOTAL VOTES: 3951

Vote
Do you support the abolition of the Office of the Information Commissioner?

   |   View results
I support shutting down the OAIC.
  27%
 
I DON'T support shutting the OAIC.
  73%
TOTAL VOTES: 1343

Vote