Telstra bill scam hits customers

Powered by SC Magazine
 

A 'cut above' average phishing emails.

Telstra has warned customers about a sophisticated phishing scam that is being emailed under the guise of a telecommunications services bill.

The scam, which appeared to have been first reported by Whirlpool users yesterday morning, prompted an official notification from Telstra.

Customers reported that the email promised a PDF file of the bill, but instead attached a zip file that contained an executable.

It also had a fake account number, but carried significant Telstra branding and links that appeared to go to legitimate Telstra URLs.

Several users reported the scam to be "a cut above" the average phishing attack, and a Telstra representative labelled the scam as "sneaky".

To confuse things, the timing of the scam mailout coincided with a legitimate marketing email from Telstra urging customers to switch to electronic billing.

Telstra urged users that received suspicious billing emails to go directly to their My Account page through the Telstra website, and not click on any links in emails they believed may be fake.

It also provided some general advice to customers on how to spot phishing emails.

Copyright © iTnews.com.au . All rights reserved.


Telstra bill scam hits customers
 
 
 
Top Stories
Inside the stalemate on Australia's piracy code
Still not registered almost five months on.
 
IT staff outline deep anger in Macquarie Uni survey
‘Morale at lowest point in a decade’.
 
Cost blowout to push NBN past $41bn budget
But government funding cap to remain.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
New Windows 10 users, are you upgrading from...




   |   View results
Windows 8
  46%
 
Windows 7
  44%
 
Windows XP
  5%
 
Another operating system
  3%
 
Windows Vista
  2%
TOTAL VOTES: 714

Vote